Login Page - Create Account

Support Board


Date/Time: Fri, 26 Apr 2024 21:37:21 +0000



[Locked] - Replay not working

View Count: 1399

[2020-03-23 20:54:37]
User884307 - Posts: 173
Replay is not working in latest pre-release going back certainly to v2062

Im running 2052 and all is working OK and as intended.
[2020-03-23 22:06:13]
Sierra Chart Engineering - Posts: 104368
Replay functionality is working fine in all versions. Nothing has changed with this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-03-23 22:34:23]
User884307 - Posts: 173
The DOM bid/offer prices are not refreshing..... they are staying put without changing then new print are going over them until you end up with a mess of numbers over existing numbers.

This is a problem that I have mentioned before and of which you acknowledged when other ppl also started seeing prob, i would appreciate it if you dont just dismiss my problem outright and wait for others to eventually come forward.

Less experienced traders find it difficult to admit they use replay so the problem doesnt manifest until other ppl also report it.

Like I say ive had to go back to version 2052 which definately works. I havent had time to increment versions until I hit the one that is no longer working yet but needless to say 2052 is working fine. Common sense stipulatesd that if 2052 is working 100% and the latest version is not working 100% then either a direct or indirect factor is causing the problem!
[2020-03-27 21:33:39]
User884307 - Posts: 173
Nice to see you fixed this problem ... would have appreciated it if you had updated this thread.

just downgraded to 2067 just to check the fault was still there and yes it was, so its nice that you have addressed this!

thanks
[2020-03-28 09:04:56]
Sierra Chart Engineering - Posts: 104368
What you are explaining in post #3 is very different than post #1. You are describing a wholly different problem. When you say replay is not working in the original post, to us it tells us that when you start a chart replay, then the chart does not replay at all and stays at one time. That problem just simply does not exist. Or has a documented cause, meaning there was no trading activity during the Date-Times being replayed.

And what you describe at post #3, we have not heard before from anyone.

But interestingly, we did actually see this ourselves in testing a couple of days ago and we implemented a simple but imperfect solution in the latest prerelease. But this still needs more work.

And often when users do common sense analysis, it is incorrect.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-03-28 09:11:43
[2020-03-28 09:31:58]
User884307 - Posts: 173
Good job common sense analysis work here then & glad you experienced reply not working (as intended) also 👍
[2020-04-16 19:26:24]
User884307 - Posts: 173
version 2086 is showing the same fault as you experienced as per your comment in reply #5 above. DOM ladder is not clearing previous prints and the whole thing becomes a mess.
[2020-04-16 19:38:11]
Sierra Chart Engineering - Posts: 104368
Is this during a chart replay?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-04-16 20:22:16]
Sierra Chart Engineering - Posts: 104368
No need for an answer to post #8. We are going to work on the issue. There is a lot of complexity related to the underlying problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-04-16 20:22:28
[2020-04-20 12:27:58]
User884307 - Posts: 173
hi, just wondering if this issue has been address as I keep getting the warning about charts updating unecessarily warning I wasnt sure if the update had been fixed?
[2020-04-21 02:09:57]
Sierra Chart Engineering - Posts: 104368
Yes it has been. Please use the very latest prerelease.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-04-21 09:51:43]
User884307 - Posts: 173
Brilliant, thanks!
[2020-06-03 22:40:14]
User884307 - Posts: 173
Hi,

Further to your post #9, version 2116 is showing the same fault as previously discussed.

regards
[2020-06-04 06:40:42]
Sierra Chart Engineering - Posts: 104368
Regarding overlapping market depth quantities during a replay:

We were able to reproduce this and we are developing a solution. We are not totally sure of the cause yet but we will figure it out.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account