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Date/Time: Fri, 29 Mar 2024 09:39:36 +0000



Request activation of the Sierra Chart Exchange Data Feed

View Count: 613

[2020-03-23 14:21:57]
User336090 - Posts: 4
Please enable Real-Time Data Connections so I can purchase a data feed.
[2020-03-23 15:51:49]
Sierra Chart - Max - Posts: 5554
Please refer to the ticket that you have open related to this.

https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets
Sierra Chart Support
[2020-03-23 16:40:49]
Sierra Chart Engineering - Posts: 104368
Please tell us what exchanges you want real-time data for, so that make sure the proper data feed is active.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-03-23 17:17:51]
User336090 - Posts: 4
U.S. Equities (NYSE, NASDAQ, AMEX, BATS) for $10.50 per month.
[2020-03-23 18:17:01]
Sierra Chart Engineering - Posts: 104368
We can activate the data feed now for you. But do you want to wait until next month? Since you have to pay that full exchange fee this month and then also next month.

And also how many stock symbols do you want to track simultaneously in real time?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-03-23 18:17:30
[2020-03-23 18:47:40]
User336090 - Posts: 4
Please activate now the 20 symbol option.
[2020-03-23 18:59:08]
John - SC Support - Posts: 30444
You need to fill out and sign the "Market Data Agreement (With US Equities Agreement)". You can access the link to the agreement by following this link:
https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures#Agreements

Or you can follow the link that was sent as part of the Account Support Ticket. In either case, let us know when that is completed, as we can then complete the setup.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-03-23 19:14:02]
User336090 - Posts: 4
Already taken care of, thanks. Consider support case closed.

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