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Date/Time: Fri, 29 Mar 2024 01:58:19 +0000



[Programming Help] - Errant trade orders

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[2020-03-20 01:35:50]
JZ369 - Posts: 1
I am new to Sierra...I was trying to track down a zillion seemingly random sounds I was getting and assigned sounds to order things (like modify, cancel, etc.)
Two questions...one, why were none of the sounds assigned to alerts (except 1 and 2) when I got the software?
Two, I have nothing enabled, no trades placed sim or otherwise, no auto trader things on, and yet it is somehow trying to place orders, maybe? I found these 3 entries in the alert manager. I have also had times when I do have a sim order in progress and the trades window shows nothing.
This makes me all very confused and not inclined to keep Sierra...please help.
(I'm trying to attach a file with a pic of the orders and it seems to be there but I don't see it in the post...?)
imageSierra-errant orders_20200319.JPG / V - Attached On 2020-03-20 01:30:13 UTC - Size: 47.28 KB - 204 views
Attachment Deleted.
[2020-03-20 03:45:06]
Sierra Chart Engineering - Posts: 104368
Refer to this section here in regards to this:
Trade Activity Log Analysis: Determining the Origin of a New/Modified Order

We do see an attachment on your post.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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