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Date/Time: Fri, 03 May 2024 01:26:37 +0000



Custom studies not running

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[2020-03-16 05:35:05]
User558377 - Posts: 31
These custom studies run brilliantly on my pc. I have now transferred them to my laptop and am getting this error. Any help is appreciated. I have no idea what this means. I updated the laptop to the latest version of Sierra.

http://www.sierrachart.com/image.php?Image=1584336826261.png
[2020-03-16 12:25:43]
bradh - Posts: 854
It is telling you that it cannot find a file that the DLL is dependent on. How did you transfer the studies to the laptop?
[2020-03-16 15:39:53]
User558377 - Posts: 31
I copied and pasted the dlls and the STDYCOLLCT Files. After I saw your reply i decided to just copy the whole data folder from the pc and replace the one on the laptop. I used a usb thumb drive. I'm still having the same issue though.

Any thoughts ?
[2020-03-17 04:37:52]
Sierra Chart Engineering - Posts: 104368
Did you create these custom studies yourself? There may be a dependent DLL file which is missing on the system you are encountering this error on.

The problem might also be due to what is explained here:
How to Use an Advanced Custom Study or a Study Collection: Custom Study Not Listed or Not Displaying on Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-03-17 04:39:37
[2020-03-17 06:28:58]
User558377 - Posts: 31
You were (are) correct. I have 64 and 32 bit versions. 32 runs like a top.

Thank you, Danke, Merci, Mil Gracias.

You guys rock the Casbah

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