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Direct MessagesDate/Time: Mon, 29 Apr 2024 09:38:47 +0000
Sierra Account take me off
View Count: 557
| [2020-03-12 15:15:07] |
| User447857 - Posts: 3 |
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Hello, In the morning, around 8 AM I put an order (3 contracts), they took the order without any volume and then, the flatten button and the buy and sell were not responding, they took the order, but they did not allow me to flatten the order. When the market open at 9:30 am due I was not able to do anything on the account before that, sierra just takes me off. so, they took the order and then, hold my account and take me off with all the money. Please advise, Thank you, |
| [2020-03-12 18:07:06] |
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Follow the instructions here: Trade Activity Log Analysis: Support Assisted Trade Activity Log Analysis Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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