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Date/Time: Fri, 26 Apr 2024 09:03:03 +0000



data loading problem

View Count: 1064

[2014-01-09 14:33:27]
User32908 - Posts: 1
Dear Support Team,

I am using Sierra chart for future trading on the DAX, EOE, mini S&P, GBL etc.
I load all data from the trading platform (TWS, Interactive Brokers) into Sierra Chart. This worked fine, but lately I have a problem loading the EOE-201401-FTA-EUR-200 future data. For some reason I only see data before 18/12 and after 6/1, and nothing in between. This used to work fine. Please help!

Rgds Jacco
[2014-01-09 16:20:40]
Sierra Chart Engineering - Posts: 104368
You may be getting Pacing Violations from Interactive Brokers. Refer to help topic 37:
Http://www.sierrachart.com/index.php?l=doc/helpdetails37.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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