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Direct MessagesDate/Time: Tue, 07 May 2024 18:06:08 +0000
Warning: Caught an exception during the processing of a timer event
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| [2020-03-11 07:54:29] |
| User921987 - Posts: 234 |
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I am currently using version 2052 and trying to do an update but receiving the following error message : Async HTTP caught an unhandled exception from the owner OnAsyncHTTP2RequestFinished. | 2020-03-11 09:49:26.038 * Warning: Caught an exception during the processing of a timer event. Source: c_MainMDIWindow::m_UpdateTimer | 2020-03-11 09:49:26.753 * Warning: Caught an exception during the processing of a timer event. Source: c_MainMDIWindow::m_UpdateTimer | 2020-03-11 09:49:26.753 * Warning: Caught an exception during the processing of a timer event. Source: c_MainMDIWindow::m_UpdateTimer | 2020-03-11 09:49:26.753 * . . (continues) Whats the problem ? |
| [2020-03-11 08:02:47] |
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Well the first thing we want you to do is to update to the latest prerelease. Do that directly from this page: Software Download: Software Download Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-03-11 08:27:44] |
| User921987 - Posts: 234 |
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Well this is what happens when I try to update Current Release OR Pre Release
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| [2020-03-11 08:35:47] |
| User921987 - Posts: 234 |
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I manually executed the c:\SierraChart\SierraChartFileDownloader.exe and now I was able to do the update. Now If I go to "help/Download PreRelease" it works. Before that manual thing it didn't do anything except those error messages. I think problem is now solved. No more errors in Message Log. |
| [2020-03-11 09:33:27] |
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In regards to post #3, yes we understand, that is why we gave you a link to the page where you can directly access the installer outside of Sierra Chart.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-11 09:33:37
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