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Date/Time: Wed, 29 Jun 2022 21:45:06 +0000



Daily bars problem

View Count: 879

[2014-01-08 20:56:06]
User92119 - Posts: 6
Hello, just starting with Sierra...

When I open GC, ES, CL, NG and NQ symbols on the historial chart, the last daily bar of all symbols are huge and out of scale. The forex symbols are Ok.

How can I fix that?

Thanks!
[2014-01-08 21:32:02]
Sierra Chart Engineering - Posts: 103520
Perform an "Update" of the Symbol Settings as documented here:
https://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings

After this reopen these Historical Daily charts through File >> Find Symbol. They should be fine.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-01-08 22:07:01]
User92119 - Posts: 6
Followed the instructions but had no changes. Problem still there.
[2014-01-08 22:11:36]
Sierra Chart Engineering - Posts: 103520
Not sure if this matters, but update Sierra Chart by selecting Help >> Download Current Version.

And as a test, open a new Historical Daily chart for one of those symbols and see if the problem is solved.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-01-09 14:24:36]
User92119 - Posts: 6
Also didnt solve.

Could it be a symbol problem?

I´m opening, for example, 6E.CME_20140300_6EH4.CME_Fo



[2014-01-09 16:26:57]
Sierra Chart Engineering - Posts: 103520
We think we know what the problem might be. You are with Top Step Trader.

Go to Chart >> Chart Settings. What is the Symbol of the chart set to? Is it different than 6E.CME_20140300_6EH4.CME_Fo?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-01-09 16:59:06]
User92119 - Posts: 6
Symbol is set correctly.
[2014-01-09 17:05:50]
User92119 - Posts: 6
Also, for example, the CL symbol is currently at 91.92. The daily bars are on 9200.00 area and only the last daily bar is on the right price.
imageCL daily bar error.png / V - Attached On 2014-01-09 17:05:41 UTC - Size: 94.21 KB - 251 views
[2014-01-10 05:04:54]
Sierra Chart Engineering - Posts: 103520
We have to think about how to solve this problem. It relates to Top Step Trader and using CTS T4. We cannot provide an immediate solution unless you switch to a paid Sierra Chart account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-01-10 05:07:09]
Sierra Chart Engineering - Posts: 103520
Actually, there is an easy solution to this. Go to Chart >> Chart Settings >> Advanced Settings 2.

Set the Historical Price Multiplier to the same value as the Real-time Price Multiplier.

The only problem is you need to manually do this for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-01-10 05:07:58
[2014-01-10 07:03:20]
User92119 - Posts: 6
Problem solved! Thank you!

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