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Direct MessagesDate/Time: Tue, 30 Apr 2024 02:03:53 +0000
[User Discussion] - BitMEX Order Update Status Unspecified
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| [2020-03-07 19:34:12] |
| bradh - Posts: 854 |
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A buy order of 63680 was reported as filled (using multiple trades) in the trade activity log with the correct quantity, then it is reported that Child Order Quantity is being increased to 57595. The Next entry says "Updated Internal Position Quantity to 63680. Previous: 16554" and its OrderSource is unspecified. The stop order never sees the higher quantity and a position of 6085 was left on the books that Sierra Chart doesn't see as part of the original Child order. This required a manual flatten to remove. Any ideas why the stop order didn't get the entire position quantity asigned to it? How can I detect or prevent this situation using ACSIL? Brad |
 TradeActivityLog.2txt.txt - Attached On 2020-03-07 19:32:21 UTC - Size: 42.56 KB - 167 views |
| [2020-03-08 10:36:47] |
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This is not something we would spend any time looking into. Our position is 1,000,000% firm on this. Definitively the issue is on the BitMex side. You will have to do your own research on how to deal with any BitMex issues. We can waste immense amount of time dealing with external service issues. You are on your own using BitMex. Use at your own risk. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-08 10:38:05
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