Login Page - Create Account

Support Board

Date/Time: Wed, 01 Apr 2020 23:44:23 +0000

AMP/TTNet Package 3 missing feature

[2014-01-08 20:31:49]
User025822 - Posts: 35 | Ending Date: 2020-04-30

I am using Sierrachart through AMP. As advertised the platform should be configured to use Package 3 features but in reality is missing the SC Real-Time and Historical Forex and CFD Data Service.

When I try to select and connect to the SC Forex Data (FXCM) it gives me a log message of:

"Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2014-01-08 15:27:57"

Am I doing something wrong? Is there a way to be able to use this feature from Package 3?

Thank you for your help
[2014-01-08 22:50:43]
User021827 - Posts: 174 | Ending Date: 2015-09-01 [Expired]
I believe it is a special package from TT that does not support that.
I may be wrong, but it is the same for me.

[2014-01-09 09:25:16]
Sierra Chart Engineering - Posts: 82993 | Ending Date: 2020-06-09
Please refer to this page:
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

To post a message in this thread, you need to login with your Sierra Chart account:


Login Page - Create Account