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Date/Time: Fri, 03 May 2024 21:16:54 +0000



Help with activate Service order

View Count: 371

[2020-03-04 19:12:00]
User443941 - Posts: 1
Hello, I don`t know how to activate my real account to trade, I received this message when I want to send a order.
TradeActivity files query time: 0.010023 seconds. Entries: 0. Outstanding queries: 1 | 2020-03-04 18:09:17.283
Trade Order Error - No symbol contract ID mapping. Unable to submit the order. Internal Order ID: 96. Service Order ID: (none). Symbol: USOil. Account: 124335 | 2020-03-04 18:15:56.715 *
[2020-03-04 19:38:59]
Sierra Chart Engineering - Posts: 104368
That symbol is a CFD symbol and cannot be traded with your account with AMP.

You would need to trade CME crude oil futures instead. These are listed under File >> Find Symbol >> Futures-NYMEX.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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