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Date/Time: Thu, 02 May 2024 06:43:15 +0000



Error on Rhitmic request order

View Count: 537

[2020-03-04 08:50:52]
Franck - Posts: 5
Hello
I have a problem with the modification of my orders
example: I buy with a stop at 12 ticks and a TP at 12 ticks and I cannot change the TP or Stop order!
the order is indeed modified on the sierrachart chart but I receive an error message in the log: Failure with order with Service Order ID35570350 om_process_modify_order_list: 6 and after a few seconds it replaces the orders on the sierra chart at 12 ticks of TP and 12 stop ticks with the following error message
Order modification Error User order modification ignored. New price is a same during a price modify.
I contacted my broker he said that he did not find any problem and that it must come from the platform (sierrachart)
Thanks for your help
Private File
Attachment Deleted.
[2020-03-04 15:53:33]
John - SC Support - Posts: 31293
Update to the latest Release (v 2060), as this has been resolved in that release. Refer to the Version Notes here:
https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2060
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-03-05 07:56:00]
Franck - Posts: 5
everything is ok for me
thank you

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