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Date/Time: Sat, 04 May 2024 21:03:40 +0000



Exceed Credits - Buy Limit

View Count: 916

[2020-03-03 16:15:50]
User969241 - Posts: 72
I am trying to place a buy order so price triggers at my entry price under the current price. I tried a buy stop and a buy limit. Both give this error.


--SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: Exceeds credit limits | SenderSubID: **. Internal Order ID: 2921. Service Order ID: 534610. Symbol: MNQH20_FUT_CME. Account: ** | 2020-03-03 11:08:45.409 *--

Which one do I use to achieve this and why is their an error?
Date Time Of Last Edit: 2020-03-03 17:30:39
[2020-03-03 17:30:28]
Sierra Chart Engineering - Posts: 104368
Contact your broker and give them that error message and they will help you with this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-03-03 17:46:53]
User969241 - Posts: 72
I am not sure if it is my broker. I am able to place a sell limit or buy limit from the trade window attached on the screen. It does not allow me to do it on the actual chart when chart trade mode is enabled. It is the same kind of order but it only is allowed to happen from the chart trade window?
[2020-03-03 17:57:56]
Sierra Chart Engineering - Posts: 104368
This error is definitely a limit placed on the trading account by the clearing firm. Is there any difference with the order quantity? Enable the order confirmations and check the quantity of the order.

Instructions for order confirmations:
Basic Trading and the Trade Window: Main/C >> Menu >> Order Confirmations (chart specific)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-03-03 17:59:36

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