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Date/Time: Tue, 30 Apr 2024 04:27:18 +0000



Problem with 4 Range Chart in (true) in Ticks

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[2020-03-02 20:33:01]
User823055 - Posts: 1
Hello sierra Chart Team,
I have a problem with my Sierra Chart. I am dealing with 4 Range Chart ( in True ticks ) setting. Since two days the chart has extreme holes! And therefore my Set Up does not work. Unfortunately I can't act like this. Can you please tell me what the problem is? I will send you a picture.
With kind regards

Denis
imageSierra Chart.png / V - Attached On 2020-03-02 20:32:05 UTC - Size: 589.43 KB - 197 views
[2020-03-03 10:40:09]
Sierra Chart Engineering - Posts: 104368
How do you know there's a problem? Use the Intraday data editor and look at the trades:
Intraday Data Editor

And then contact the exchange and see if there is any missing data. This is an issue for you to resolve. Not us.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-03-08 18:28:47]
User931593 - Posts: 28
Denis,
not sure if this will help, but u can check Data/Trade Service Settings-Intraday Data Storage Time Unit is set to 1 Tick.

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