Support Board
Date/Time: Mon, 07 Jul 2025 05:06:56 +0000
Problem with 4 Range Chart in (true) in Ticks
View Count: 636
| [2020-03-02 20:33:01] |
| User823055 - Posts: 1 |
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Hello sierra Chart Team, I have a problem with my Sierra Chart. I am dealing with 4 Range Chart ( in True ticks ) setting. Since two days the chart has extreme holes! And therefore my Set Up does not work. Unfortunately I can't act like this. Can you please tell me what the problem is? I will send you a picture. With kind regards Denis |
 Sierra Chart.png / V - Attached On 2020-03-02 20:32:05 UTC - Size: 589.43 KB - 234 views |
| [2020-03-03 10:40:09] |
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How do you know there's a problem? Use the Intraday data editor and look at the trades: Intraday Data Editor And then contact the exchange and see if there is any missing data. This is an issue for you to resolve. Not us. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-03-08 18:28:47] |
| User931593 - Posts: 28 |
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Denis, not sure if this will help, but u can check Data/Trade Service Settings-Intraday Data Storage Time Unit is set to 1 Tick. |
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