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Direct MessagesDate/Time: Fri, 03 May 2024 14:01:57 +0000
Paying for sierra chart execution
View Count: 399
| [2020-03-02 04:03:29] |
| User220914 - Posts: 239 |
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HI, I am trying to understand my billing better. I was informted that i need to pay 44 dollars because i have a trading account with my sierra. How is this number calculated when my fcm pays you out of my account? thanks unless i owe for other stuff but I couldn't find a good innvoice for what i was charged at the end of the month. oddly 2 days ago it said I owed 12 dollars or something and now it is 44? just trying to understand the billing. thank you |
| [2020-03-02 05:20:41] |
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Can you provide us the message that mentions the 44 or provide a screenshot. We are not sure where you are seeing this. What we do see is your Sierra Chart account provided through AMP is expired. Why it is expired you need to ask AMP about this . They clearly deactivated it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-03-02 15:03:42] |
| User220914 - Posts: 239 |
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I had no idea and that could explain it thanks. let me speak with them and get back to yu on that screen shot
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