Support Board
Date/Time: Sun, 05 May 2024 23:53:38 +0000
DATA FROZE
View Count: 517
[2020-03-02 01:35:28] |
User353132 - Posts: 11 |
Why did my data freeze tonight at 6:51 p.m. ? I've tried to update the info but nothing. What do I need to do ? |
[2020-03-02 02:56:51] |
Sierra Chart Engineering - Posts: 104368 |
This is because: The Denali Exchange Data Feed has been canceled on your account due to Insufficient balance to activate service. A balance of at least 25 USD is required for ** to pay for all required services. Current balance for account (**) is 0.96 USD: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit&Amount=24.04
You can reactivate the recently deactivated services from this page: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices#RecentlyDeactivatedRecurringServices Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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