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Direct MessagesDate/Time: Fri, 03 May 2024 09:37:56 +0000
Trading.
View Count: 625
| [2020-02-28 03:19:46] |
| User686528 - Posts: 13 |
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Hi guys, please assist urgently.. I cannot place a single trade on my platform when sim mode is switched off... only sim rades go through, live ones dont what is the problem? |
| [2020-03-02 00:37:21] |
| Sierra_Chart Engineering - Posts: 14189 |
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It sounds like the orders are getting rejected. We need to see the Trade Service Log. Instructions: Support Board Posting Information: Providing Lines From Trade Service Log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-02 00:37:27
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| [2020-03-02 08:43:53] |
| User686528 - Posts: 13 |
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Hi guys, The above issue has been sorte. Ive added enough on my account to renew the Denali service but its refusing to acvtivate it. can you please assist? |
| [2020-03-02 08:43:53] |
| User686528 - Posts: 13 |
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Hi guys, The above issue has been sorte. Ive added enough on my account to renew the Denali service but its refusing to acvtivate it. can you please assist? |
| [2020-03-02 10:33:52] |
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We have reactivated the data feed for you.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-03-02 10:38:31] |
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Actually your account did not have enough credit to cover the cost of the exchange fee. You need to add about 5 USD more to the account. Then you can activate the exchange here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-03-02 10:44:39] |
| User686528 - Posts: 13 |
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Please double check? I had $32 in the account
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| [2020-03-02 17:49:17] |
| User686528 - Posts: 13 |
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Hi guys, I have been failing to load more money into my account for hours now. Ive tried everything on my side and its refusing. in the interest of urgency, can you guys activate it for me and leave my account on $3,46 in the red? thank you |
| [2020-03-02 19:08:56] |
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We are taking care of this for you now. We apologize for the delay. We assume you required market depth data? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-02 19:09:16
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| [2020-03-02 20:06:53] |
| User686528 - Posts: 13 |
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ye, that is what I wanted
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