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Direct MessagesDate/Time: Sun, 28 Apr 2024 14:23:12 +0000
[Locked] - IMPORTANT: Critical Issue with Symbol Settings
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| [2020-02-14 03:04:24] |
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We have a critical issue where there are corrupt symbol settings being delivered to Sierra Chart upon start up, if Sierra Chart is making a request for updated symbol settings. If you have Sierra Chart running, do not exit from it. If you are losing the symbol settings on startup, know that we are working on this issue right now. And we are going to make changes within Sierra Chart to avoid this kind of issue to begin with. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-02-14 03:27:25] |
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This issue is now resolved. If you are missing symbols in File >> Find Symbol follow the procedure below: Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-14 03:27:36
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