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Date/Time: Fri, 03 May 2024 01:43:09 +0000

How to Post a Message for Support

Email alerts

View Count: 422

[2020-02-14 00:01:48] #1 [Go To First Post]
User22591 - Posts: 133
I have been getting messages errors saying I have opted out from receiving alert notification through my email winstonpea38@gmail.com An few years ago I had alert via TEXT and email I asked to discontinue the text service NOT my email service. It may have been misunderstood. Can you kindly restore my email alert service. If you do not want to do it you may instruct me on how to do it. If you do not do this under normal service I will pay to have it done. I do need to have the service. Thanks Winston Date Time Of Last Edit: 2020-02-14 04:49:08

[2020-02-14 16:06:17] #2 [Go To First Post]
John - SC Support - Posts: 31334
We show 2 email addresses that were verified for your account. The email account w**********8@gmail.com was opted out. We cleared the opted out, so you can receive emails to that address again from Sierra Chart. Still, we are not sure which email you were expecting to receive the alerts, so let us know if this does not fully resolve the issue. But you should not have had any issues receiving emails to the other account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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