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Date/Time: Thu, 02 May 2024 23:24:55 +0000



No symbols on Rithmic data

View Count: 929

[2020-02-13 20:53:09]
User839966 - Posts: 4
Can connect to Rithmic data successfully but get no symbols. Why?
[2020-02-14 02:16:25]
Sierra Chart Engineering - Posts: 104368
So you do not see any symbols listed in File >> Find Symbol?


Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-02-14 02:46:53]
Sierra Chart Engineering - Posts: 104368
Disregard the above message. We are working on the issue and we are aware of it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-02-14 03:29:40]
Sierra Chart Engineering - Posts: 104368
This issue is now resolved.

If you are missing symbols in File >> Find Symbol follow the procedure below:

Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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