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Date/Time: Sat, 27 Apr 2024 15:37:07 +0000



Bid and Ask price

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[2020-02-11 18:11:21]
AdamFutures - Posts: 3
Hello,

When I try to buy the bid price, let say US.USAH20 at 162.34375 it fills me right away but when I want to sell the bid it gives me a pending order at the same price. This applies for Ask price as well. When I try it on different platform like MT5, it always fills me at the same price for Ask and Bid. Is there any adjustment in the settings?

Thank you very much.

Adam
[2020-02-11 19:18:21]
Sierra Chart Engineering - Posts: 104368
The first thing to do is to check the order type being used. Look at this in the Trade >> Trade Activity Log:
Trade Activity Log


Tell us the order type of the order that filled unexpectedly.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-02-12 16:15:34]
AdamFutures - Posts: 3
The order type is Market.
[2020-02-13 19:27:26]
Sierra Chart Engineering - Posts: 104368
Make sure you are using Buy/Sell Bid/Ask buttons on the Trade Window. Those will always use Limit orders.

Refer to:
Basic Trading and the Trade Window: Main/C >> Buy Bid
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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