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Date/Time: Wed, 01 May 2024 23:23:16 +0000



CQG symbol mappings

View Count: 1288

[2020-02-09 23:29:02]
Schneitzer - Posts: 7
Dear Sir or Madam,

I have activated Sierra-Chart real-time data feed for ICE EU and HKFE. I'm integrating the SC real-time feed with a CQG account (which means I have service package 5).

After activating the feed, I have trouble finding the correct symbol mappings for the following products:

HKFE USD/CNH Futures ----- Symbol: KX
Cocoa #7 ----- Symbol: CA
Robusta Coffee 10-T ----- Symbol: RM  
White Sugar #5 ----- Symbol: SW

I can't find the corresponding CQG symbols in the Find Symbol list, and therefore cannot see the real-time data nor historical data.

So I would like to know if the mappings for these 4 products are properly set up on SC side. If no, is it possible to add these to the Find Symbol list?

Thank you for your help!
[2020-02-09 23:55:25]
Sierra Chart Engineering - Posts: 104368
We can set these up if not already. Can please confirm that you want the products which are listed below on the ICE US exchange?:
Cocoa #7 ----- Symbol: CA
Robusta Coffee 10-T ----- Symbol: RM
White Sugar #5 ----- Symbol: SW

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-02-09 23:55:35
[2020-02-10 00:16:00]
Schneitzer - Posts: 7
Thanks for the quick reply.

These 3 products are on ICE EU exchange:
Cocoa #7 ----- Symbol: CA
Robusta Coffee 10-T ----- Symbol: RM
White Sugar #5 ----- Symbol: SW

One product is on HKFE exchange:
HKFE USD/CNH Futures ----- Symbol: KX

I want these 4 products set up. Thanks again!
[2020-02-10 08:57:35]
Sierra Chart Engineering - Posts: 104368
Ok got it. We will work on setting these up.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-02-11 18:37:12]
Schneitzer - Posts: 7
Hello,

Just wanna follow-up on this. Once the mappings are properly set up, where can I find the CQG symbols for these markets?

Thank you!
[2020-02-11 18:57:36]
Sierra Chart Engineering - Posts: 104368
We will try to get to them, this evening.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-02-12 16:00:26]
Sierra Chart Engineering - Posts: 104368
We did not yet get this done, allow another day.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-02-18 17:52:50]
Sierra Chart Engineering - Posts: 104368
We have these set up, but we need to do final review before release.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-02-19 10:46:40]
Sierra Chart Engineering - Posts: 104368
These symbols are now added.

Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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