Login Page - Create Account

Support Board


Date/Time: Thu, 18 Apr 2024 03:12:18 +0000



Transferring Sierra Chart Settings and Data From Existing Installation to New Installation

View Count: 708

[2020-02-07 17:09:42]
startledbymoth - Posts: 39
I have now several times and computer restarts 1) located /data/ folder in Source instance; 2) copied all files and folders WITHIN Source /data/ folder (but for .scid) (i.e. did NOT copy source data folder, only its contents); 3) pasted all copied Source files into Destination /data/ folder, overwriting as directed.
I then have multiple times and after computer restarts launched the Destination instance, but the Source chartbooks do not list in the Destination screen File pulldown menu.
For good measure I have also tried copying and pasting the .scid files in additon.
What have I overlooked?
Please advise, thanks.
[2020-02-07 18:14:39]
Sierra Chart Engineering - Posts: 104368
The Chartbooks have a file extension of .Cht. Make sure the files that end in .Cht are copied from Source to Destination.

And then you should see them in the destination instance with File >> Open Chartbook.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-02-07 18:48:34]
startledbymoth - Posts: 39
Excellent!
I had overlooked the obvious use of the >> Open Chartbook command!
Thanks.
If I may ask further: am I now "good to go" for connecting the Destination instance to the Siearra / Denali data feed, while the Source instance remains fed by a different, supported vendor (Rithmic)?
My broker has made credentials available.
Thanks again for the awesome support!
[2020-02-08 07:14:08]
Sierra Chart Engineering - Posts: 104368
am I now "good to go" for connecting the Destination instance to the Siearra / Denali data feed,
Yes this will be fine.

Let us know if you need further instructions.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account