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Date/Time: Thu, 28 Mar 2024 22:10:45 +0000



How to connecto to CQG Trading Data Service

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[2014-01-06 04:09:48]
User72675 - Posts: 3
I am using Trial Version and I just want to trade on CBOE. But I can't connect to CQG Trading Service, it always show reconnecting on the status.
I want to know if Sierra Chart support CBOE or not.If yes, how can i connect to this data server?
Thanks a lot.
[2014-01-06 04:26:29]
Sierra Chart Engineering - Posts: 104368
Please post a copy of the Message Log, by following these steps:
https://www.sierrachart.com/index.php?l=PostingInformation.php#log

The CBOE is supported. When using CQG though, you also need to subscribe to to the Sierra Chart Real-time and Historical Futures market data feed.

We will provide further details on this tomorrow. However, this will not prevent you from getting a connection.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-01-06 04:26:51
[2014-01-06 04:43:27]
User72675 - Posts: 3
This is the Message Log:

Software version: 1070 | 2014-01-06 11:41:27
Usage end date: 2014-01-20 | 2014-01-06 11:41:27
Enabled for: Sierra Chart Historical Data Service. | 2014-01-06 11:41:27
Received 0 data feed usernames. | 2014-01-06 11:41:27
Allow Support for Sierra Chart Data Feeds is enabled. | 2014-01-06 11:41:27
Active service: CQG Trading | 2014-01-06 11:41:27
Time Zone: +07:00:00 (WIT+07) | 2014-01-06 11:41:27
2014-01-06 11:41:27 Local computer clock time | 2014-01-06 11:41:27
2014-01-06 04:41:27 GMT time | 2014-01-06 11:41:27
2014-01-06 11:41:27 Time zone adjusted time | 2014-01-06 11:41:27
Time difference to server time: 5 seconds. | 2014-01-06 11:41:27
Program path: C:\SierraChart\ | 2014-01-06 11:41:27
Data Files path: C:\SierraChart\Data\ | 2014-01-06 11:41:27

OS Version Number: 6.2 | 2014-01-06 11:41:27

Checking for new symbol settings for cqg | 2014-01-06 11:41:27

CQG Trading: Connecting. | 2014-01-06 11:41:32
Unable to connect to the CQG Orders server. A port number is required as part of the address. Set the port in File >> Data/Trade Service SeCQGings in the format "server address:port". | 2014-01-06 11:41:32
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-01-06 11:41:32
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-01-06 11:41:32
CQG Trading: Disconnected. | 2014-01-06 11:41:32

Thanks for your help
[2014-01-06 04:51:44]
Sierra Chart Engineering - Posts: 104368
Who is your broker please?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-01-06 04:54:21]
User72675 - Posts: 3
I use Trial Version and i dont' have a broker.
Does the Trial Version support CQG data? Or I have to upgrade to Premium Account to use it
[2014-01-06 05:15:27]
Sierra Chart Engineering - Posts: 104368
No, a trial does not support CQG data. Have a look at this page:
http://www.sierrachart.com/index.php?l=doc/helpdetails59.php

Furthermore, Sierra Chart does not support CQG data. Only trading.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-01-06 05:42:21
[2014-01-07 05:39:09]
batman_ - Posts: 190
Hi

Sierra charts is supporting CQG API or CQG FIX for live trading account? That said i have to subscribe for sierra charts cme real time data feed of USD35 to get live quotes?


"No, a trial does not support CQG data. Have a look at this page:
http://www.sierrachart.com/index.php?l=doc/helpdetails59.php

Furthermore, Sierra Chart does not support CQG data. Only trading."

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