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Date/Time: Fri, 29 Mar 2024 02:19:27 +0000



Denali Exchange Not showing Real Time Data

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[2020-02-06 15:44:48]
User355030 - Posts: 163
I have the Denali data package and I'm not getting real time data?
[2020-02-06 17:54:19]
Sierra Chart Engineering - Posts: 104368
The Denali Exchange Data Feed on your account did not renew. Probably due to an insufficient balance. You can reactivate the services from here:
https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices

And you also need to make sure your account balance has sufficient credit to pay for the data feed. Do this here:
https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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