Support Board
Date/Time: Tue, 04 Nov 2025 13:55:57 +0000
Denali Exchange Not showing Real Time Data
View Count: 624
| [2020-02-06 15:44:48] |
| User355030 - Posts: 167 |
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I have the Denali data package and I'm not getting real time data?
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| [2020-02-06 17:54:19] |
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The Denali Exchange Data Feed on your account did not renew. Probably due to an insufficient balance. You can reactivate the services from here: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices And you also need to make sure your account balance has sufficient credit to pay for the data feed. Do this here: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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