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Date/Time: Sat, 04 May 2024 02:11:03 +0000



newly setup sierra routing not working

View Count: 464

[2020-02-03 23:57:43]
quriousqitty - Posts: 12
I'm using Denali and Sierra routing with stage 5/advantage.
1. I cannot make an order. I get this error: "Rejected, ACcount does not exist"
2. I was told to expect the login details for my new account from you. I did not receive any such email.
[2020-02-04 00:56:41]
Sierra Chart Engineering - Posts: 104368
1. This will get resolved if it is not already resolved by the clearing firm.

2. There are no additional login details needed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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