Support Board
Date/Time: Tue, 04 Nov 2025 13:55:58 +0000
newly setup sierra routing not working
View Count: 615
| [2020-02-03 23:57:43] |
| quriousqitty - Posts: 13 |
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I'm using Denali and Sierra routing with stage 5/advantage. 1. I cannot make an order. I get this error: "Rejected, ACcount does not exist" 2. I was told to expect the login details for my new account from you. I did not receive any such email. |
| [2020-02-04 00:56:41] |
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1. This will get resolved if it is not already resolved by the clearing firm. 2. There are no additional login details needed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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