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Date/Time: Sat, 04 May 2024 02:05:41 +0000



cannot log into Sierra

View Count: 468

[2020-02-03 23:46:14]
User799573 - Posts: 1
I cannot log onto my Sierra chart... getting error message about something about FIX credentials.

I sent AMPFutures a message and they say all is fine on their end. Can you look into this asap and advise
[2020-02-04 00:18:31]
Sierra Chart Engineering - Posts: 104368
CQG FIX has been discontinued. You just need to update Sierra Chart to the current version following the instructions here:
Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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