Support Board
Date/Time: Tue, 04 Nov 2025 13:55:31 +0000
cannot log into Sierra
View Count: 681
| [2020-02-03 23:46:14] |
| User799573 - Posts: 1 |
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I cannot log onto my Sierra chart... getting error message about something about FIX credentials. I sent AMPFutures a message and they say all is fine on their end. Can you look into this asap and advise |
| [2020-02-04 00:18:31] |
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CQG FIX has been discontinued. You just need to update Sierra Chart to the current version following the instructions here: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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