Login Page - Create Account

Support Board


Date/Time: Fri, 03 May 2024 21:58:25 +0000



Order Type Rejected

View Count: 440

[2020-02-03 15:43:54]
User345528 - Posts: 6
hello. I am trying to place a limit order for 1 contract on the Mini Nikkei 225 using Sierra Charts and get the following error. Could you help me to understand what may be the issue?

Trade Order Error - CQG order update. Status: REJECTED. Text: The order type is not allowed for the commodity. Internal Order ID: 45337. Service Order ID: 726600036. Symbol: F.US.MJNKH20. Account: 113476 | 2020-02-03 17:22:00.881 *

Thanks
[2020-02-03 19:44:14]
Sierra Chart Engineering - Posts: 104368
You need to contact your broker about this rejection. Only they can help you with it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account