Login Page - Create Account

Support Board


Date/Time: Thu, 02 May 2024 18:34:00 +0000



Chart

View Count: 519

[2020-02-03 15:41:36]
User787899 - Posts: 3
Hello

I can't open intraday chart.
I click the symbol - EPH but I see black screen.
http://www.sierrachart.com/image.php?Image=1580744309217.png
[2020-02-03 22:06:48]
Sierra_Chart Engineering - Posts: 14182
What futures market do you want to get a chart of?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-02-04 11:45:35]
User787899 - Posts: 3
I don't understand the question.

This is what I see when I connect to Sierra: http://www.sierrachart.com/image.php?Image=1580815606883.png

But when I click:
FS button, this is what I get, a black screen: http://www.sierrachart.com/image.php?Image=1580815875173.png

Or when I click:
File
New/open intraday chart
File name: EPH20.scid
Open
I still get a a black screen: http://www.sierrachart.com/image.php?Image=1580816486983.png
[2020-02-04 18:58:18]
Sierra Chart Engineering - Posts: 104368
It sounds like you are interested in a chart for the S&P 500 futures contract.

Open a chart for ESH20

This is listed under File >>Find Symbol >> Futures-CME
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account