Login Page - Create Account

Support Board


Date/Time: Thu, 28 Mar 2024 08:17:37 +0000



Historical Data with v1070

View Count: 1110

[2014-01-04 21:03:17]
User94740 - Posts: 333
Dear all, I upgraded from 1063 to 1070. My charts were setup to show as many days as possible, as an intraday chart only, and with continuous contract function. I had created charts for all the major currencies(a6,b6,d6,e6,j6,s6), energies(cl,ng), indices(ym,nq), financials(zn), grains(zw,zs,zc), and forex. With the new version I am no longer able to see any historical data. Can someone help please?
[2014-01-04 21:20:29]
Sierra Chart Engineering - Posts: 104368
The problem is not clear enough for us. And it is important that we focus just on a single symbol to keep this simple.

Post an image of a chart you have a problem with following these instructions:
https://www.sierrachart.com/index.php?l=PostingInformation.php#Image

And describe exactly what the problem is with it.




Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-01-04 21:46:38]
User94740 - Posts: 333
http://www.sierrachart.com/image.php?l=1388871981140.png

[2014-01-04 21:54:57]
User94740 - Posts: 333
Dear SC, I have tried again and it seems to be working. I will keep you informed. thx for the quick support!
[2014-01-05 11:36:31]
User94740 - Posts: 333
Hi SC, thank heaven I copied the Data folder before I upgraded, because SC Historical Data fails to pull the data for continuous charts. Maybe this is an ongoing fix? NQ is an example and attached for your review. I had only one file back-up for the latest contract month and this is all that is being shown and nothing else prior to this contract.

http://www.sierrachart.com/image.php?l=138892177699.png

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account