Support Board

Date/Time: Fri, 19 Apr 2024 01:35:07 +0000

I cannot log in to my Sierra Chart platform

[2014-01-04 11:50:48] #1 [Go To First Post]
User82093 - Posts: 8
I cannot log in to my Sierra Chart platform. It says: Starting the Price Feed session. Connecting to 63.85.80.113 port 10502... \| 2014-01-04 11:34:47 Error received in OnConnect while connecting. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. \| 2014-01-04 11:35:08 TT Price Feed FIX Session: Socket connection was closed without any logout messages sent or received. \| 2014-01-04 11:35:08 Disconnected from TT FIX Price Feed session. \| 2014-01-04 11:35:08 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-01-04 11:35:08 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-01-04 11:35:08 TT FIX: Disconnected. \| 2014-01-04 11:35:08 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-01-04 11:35:08 Could you please help me with this? Date Time Of Last Edit: 2014-01-04 11:51:37

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