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Date/Time: Sat, 27 Apr 2024 02:02:34 +0000



CTS T4 Historical Data Issue

View Count: 1258

[2014-01-03 19:45:31]
chili - Posts: 14
I just updated to the newest release of Sierra and made the required changes for continuous historical futures contracts on the ES, however I am now only getting about 4-5 years of daily, weekly, monthly data. Prior to the update I was able to get at least 10 years of historical data. Has something changed or do I perhaps have an incorrect setting?

chili
[2014-01-03 21:19:28]
Sierra Chart Engineering - Posts: 104368
Were you previously using symbols like ES#?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-01-03 21:35:15]
chili - Posts: 14
No, I was using the old continuous contract feature with the standard CTS symbol.
[2014-01-04 11:25:14]
Sierra Chart Engineering - Posts: 104368
We need to work on this. We will have this solved in a couple of days.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-01-07 02:01:38]
Sierra Chart Engineering - Posts: 104368
You can get 10 years now. There may be some limitations imposed later and would require package 5, but for the time being you can get 10 years. Most likely we will keep that, but there might be a limit on the number of historical data queries per day. Once the historical daily data is downloaded, it does not have to be done again. So even if there is a limitation it should not be an issue in most cases.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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