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Date/Time: Thu, 28 Mar 2024 12:26:59 +0000



a question about payment

View Count: 453

[2020-01-24 10:06:37]
User556056 - Posts: 10
I received an email from you asking to top up my balance with $ 46.
What should this money be paid for?
the Denali Exchange Data Feed is free till march
i am using only CME futureses (ES, NQ, RTY - sp500, nasdaq and Russel)
can i pay less than 46 dollars?
[2020-01-24 19:28:48]
Sierra_Chart Engineering - Posts: 13607
You will only need to pay $5.25 for the exchange fee for the month of February. We will look into why you received the message for a different amount.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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