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Date/Time: Sat, 27 Apr 2024 03:16:05 +0000



Gain Capital Feed Stops

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[2020-01-21 16:32:36]
ADRTvent - Posts: 23
I have read the announcement about the issues with Gain Capital feed, and for the past 12 hours have been experiencing the problem where the feed just stops, today is Jan 21 and the feed just stops each time I connect and reconnect. ALso the history will not load either. Sierra chart mentioned to migrate over to DENALI, my question is that if I follow SC suggestion will I be able to use the DENALI feed with my actual orders still being sent to Gain Capital? or do I have to close my accounts with GAIN capital and go somewhere else? please advsise if using Denali allows order routing to continue working with GAIN
ADRT Ventures LLC
[2020-01-21 18:42:49]
John - SC Support - Posts: 31159
Using the Denali Exchange Data Feed only changes the data feed, it does not change your trading provider (Gain). So everything will be the same, except the data flow will be working.

Let us know if you need any help getting switched over to the Denali Exchange Data Feed.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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