Login Page - Create Account

Support Board

Date/Time: Sun, 26 Jun 2022 23:02:28 +0000

Missing FX data

View Count: 913

[2014-01-03 00:20:33]
Ryan Lem - Posts: 2
Anyone know why Sierra's FXCM feed is missing ticks while the FXCM feed for Trading Station is nice and filled in?
imagesierra_fx_lag.png / V - Attached On 2014-01-03 00:18:49 UTC - Size: 52.81 KB - 295 views
[2014-01-23 21:19:04]
Ryan Lem - Posts: 2
Bumping thread... please see attached image in original post. Also, what's the minimum SC package I need to trade FXCM? Is there a way to use it free since I'm paying a 1 pip spread markup?
[2014-01-24 01:58:24]
Sierra Chart Engineering - Posts: 103466
You need Sierra Chart package 1.

We really cannot comment on the first post because the data feed we use originates from FXCM and they have different servers. If indeed there is less ticks, we would not know why. Although from what we can observe, the data feed we receive and deliver has a high update frequency to it. And really the most accurate determination is to simply add the Volume study to the chart. The volume for each bar indicates the number of price updates received for that particular bar. We would be surprised to see it less than Trading Station. If anything we would think it would be higher.

You should also be aware of the different Data Recording Modes:

You might want to use -BIDASK

Sierra Chart is not free and we received no payments from FXCM.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-01-24 02:00:14

To post a message in this thread, you need to log in with your Sierra Chart account:


Login Page - Create Account