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Date/Time: Mon, 24 Feb 2020 14:18:14 +0000



keeps sasying download failed

[2020-01-20 15:36:19]
User718663 - Posts: 32 | Ending Date: 2020-02-18 [Expired]
hi,

ive attached a log. dont know why it keeps saying download failed.

Reading Internal Order ID file. | 2020-01-20 01:28:06.815
Reading Trade Orders file. | 2020-01-20 01:28:06.896
Reading Trade Positions file. | 2020-01-20 01:28:06.897
Reading Account Balance file. | 2020-01-20 01:28:06.897
UDPListener (1416). Port 22904 | Listening on UDP port 22904. | 2020-01-20 01:28:06.912
Software version: 1959 64-bit | 2020-01-20 01:28:06.913
Usage end date: 2020-01-22 | 2020-01-20 01:28:06.913
Enabled for: Advanced Features 2. | 2020-01-20 01:28:06.913
Enabled for: Sierra Chart Historical Data Service. | 2020-01-20 01:28:06.913
Allow Support for Sierra Chart Data Feeds is enabled. | 2020-01-20 01:28:06.913
Current selected Data/Trading service: TD Ameritrade | 2020-01-20 01:28:06.913
Custom symbol settings values: enabled | 2020-01-20 01:28:06.913
Chart Update Interval: 500 | 2020-01-20 01:28:06.913
Intraday Data Storage Time Unit: 1 | 2020-01-20 01:28:06.913
Time Zone: +00:00:00 (UTC+00) | 2020-01-20 01:28:06.913
2020-01-19 17:28:06 Local computer time | 2020-01-20 01:28:06.913
2020-01-20 01:28:06 Local computer time in UTC | 2020-01-20 01:28:06.913
2020-01-20 01:28:06 Local computer time in SC Time Zone | 2020-01-20 01:28:06.913
2020-01-20 01:28:07 Server time in UTC | 2020-01-20 01:28:06.913
Local computer UTC time and Server UTC time difference: 1 seconds. | 2020-01-20 01:28:06.913
Program path: C:\SierraChart\ | 2020-01-20 01:28:06.913
Data Files path: C:\SierraChart\Data\ | 2020-01-20 01:28:06.913
OS Version Number: 10.0 | 2020-01-20 01:28:06.913
Locale Setting: C | 2020-01-20 01:28:06.913

Checking for new symbol settings. Requested symbol settings MD5 for service code tda. Request ID: 1. | 2020-01-20 01:28:06.928
Received 5 login tokens. | 2020-01-20 01:28:07.514
Symbol settings MD5 received. Request ID: 1. | 2020-01-20 01:28:07.654
Symbol settings are up-to-date for tda. | 2020-01-20 01:28:07.654

TD Ameritrade | Connecting. | 2020-01-20 01:28:12.646
TD Ameritrade | Logging in. (Step 1 of 3) | 2020-01-20 01:28:12.646
TD Ameritrade | Authorized for streamer data. Account: 86*** | 2020-01-20 01:28:12.970
TD Ameritrade | Getting streamer information. (Step 2 of 3) | 2020-01-20 01:28:12.970
TD Ameritrade | Requesting message key for account activity streamer (Step 3 of 3) | 2020-01-20 01:28:13.166
TD Ameritrade | Requesting account balance data. Connection will be complete once received. | 2020-01-20 01:28:13.358
TD Ameritrade | Connected to data and trading server. | 2020-01-20 01:28:13.602
TD Ameritrade | Streamer request #1 initiated. | 2020-01-20 01:28:14.602
TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 09-1 | 2020-01-20 01:28:14.789
AAPL 1 Min #1 | Reloading chart. | 2020-01-20 01:28:19.237
CLVS 10 Min #3 | Reloading chart. | 2020-01-20 01:28:19.255
TD Ameritrade | Starting real-time market data updates for: AAPL. ID: 1 Service code: equities.us | 2020-01-20 01:28:19.728
TD Ameritrade | Requesting security definition data for: AAPL. ID: 1 | 2020-01-20 01:28:19.728
Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: AAPL | 2020-01-20 01:28:19.728
Intraday data recording state for symbol AAPL is set to download 'Pending'. | 2020-01-20 01:28:19.728
Delaying start of download for AAPL | 2020-01-20 01:28:19.741
TD Ameritrade | Starting real-time market data updates for: CLVS. ID: 2 Service code: equities.us | 2020-01-20 01:28:19.744
TD Ameritrade | Requesting security definition data for: CLVS. ID: 2 | 2020-01-20 01:28:19.744
Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: CLVS | 2020-01-20 01:28:19.744
Intraday data recording state for symbol CLVS is set to download 'Pending'. | 2020-01-20 01:28:19.744
TD Ameritrade | Old streamer request finished. Request ID: 1. | 2020-01-20 01:28:20.744
TD Ameritrade | Streamer request #2 initiated. | 2020-01-20 01:28:21.752
TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 09-1 | 2020-01-20 01:28:21.945
HTTPS connection ID:1 to streamer-ext-bin.tdameritrade.com:443 for request ID:1 (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-01-20 01:28:21.972 *
TD Ameritrade | Total account balances are below 500. Must be >= 500 to use CME trading account required exchanges. | 2020-01-20 01:28:26.759 *
HD Request # 2 | Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: equities.us | 2020-01-20 01:28:26.759
HD Request # 2 | Download start date-time: 2020-01-19 00:37:22.000 | 2020-01-20 01:28:26.759
HD Request # 2 | Using server: exchangehistdata2.sierracharts.com port 10150 | 2020-01-20 01:28:26.759
Socket (1) | Creating socket. | 2020-01-20 01:28:26.759
Socket (1) | Connecting to IP: 8.18.161.133. | 2020-01-20 01:28:26.759
HD Request # 2 | Setting DTC encoding to Binary VLS | 2020-01-20 01:28:26.906
HD Request # 2 | Sending historical data logon request message. | 2020-01-20 01:28:26.906
HD Request # 2 | Requesting Intraday data. Start date-time: 2020-01-19 00:37:22. Record interval: 1. Symbol: AAPL | 2020-01-20 01:28:26.976
HD Request # 2 | Decompressing data. | 2020-01-20 01:28:27.049
Socket (1) | Shutdown started. Waiting for graceful close. | 2020-01-20 01:28:27.049
Historical data download thread signaled to stop. | 2020-01-20 01:28:27.049
HD Request # 2 | Received 1 record from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for AAPL | 2020-01-20 01:28:27.049
HD Request # 2 | Completion time: 1s | 2020-01-20 01:28:27.049
HD Request # 2 | Intraday data download complete for AAPL. Unique request ID: 1 | 2020-01-20 01:28:27.049
Removed historical data download ID 1 | 2020-01-20 01:28:27.049
Real-time Intraday chart data file updates started for AAPL | 2020-01-20 01:28:27.049
Opened cached Intraday file: C:\SierraChart\Data\AAPL.scid | 2020-01-20 01:28:27.049
Intraday chart data file opened for AAPL | 2020-01-20 01:28:27.049
TD Ameritrade | Using primary service for historical data for AAPL | 2020-01-20 01:28:27.049
Intraday data recording state for symbol AAPL is set to download 'Pending'. | 2020-01-20 01:28:27.049

HD Request # 3 | Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: equities.us | 2020-01-20 01:28:27.049
HD Request # 3 | Download start date-time: 2020-01-19 00:37:22.000 | 2020-01-20 01:28:27.049
HD Request # 3 | Requesting 1 day of historical Minute data. | 2020-01-20 01:28:27.049
HD Request # 4 | Downloading Intraday chart data for CLVS to the file CLVS.scid. Service: equities.us | 2020-01-20 01:28:27.049
HD Request # 4 | Download start date-time: 2020-01-17 23:52:53.000 | 2020-01-20 01:28:27.049
HD Request # 4 | Using server: exchangehistdata1.sierracharts.com port 10149 | 2020-01-20 01:28:27.050
Socket (4) | Creating socket. | 2020-01-20 01:28:27.050
Socket (4) | Connecting to IP: 8.18.161.135. | 2020-01-20 01:28:27.050
Socket (1) | Socket gracefully closed by remote side. | 2020-01-20 01:28:27.122
Socket (1) | Closed. | 2020-01-20 01:28:27.122
HD Request # 4 | Setting DTC encoding to Binary VLS | 2020-01-20 01:28:27.201
HD Request # 4 | Sending historical data logon request message. | 2020-01-20 01:28:27.201
HD Request # 3 | Error downloading historical Intraday data for AAPL. Validation failed for 1 of 1 requests.Your request is not valid. | 2020-01-20 01:28:27.269
HD Request # 3 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for AAPL | 2020-01-20 01:28:27.269
HD Request # 3 | Completion time: 0s | 2020-01-20 01:28:27.269
HD Request # 3 | Intraday data download complete for AAPL. Unique request ID: 3 | 2020-01-20 01:28:27.269
Removed historical data download ID 3 | 2020-01-20 01:28:27.269
Real-time Intraday chart data file updates started for AAPL | 2020-01-20 01:28:27.269
Opened cached Intraday file: C:\SierraChart\Data\AAPL.scid | 2020-01-20 01:28:27.269
Intraday chart data file opened for AAPL | 2020-01-20 01:28:27.269

HD Request # 4 | Requesting Intraday data. Start date-time: 2020-01-17 23:52:53. Record interval: 1. Symbol: CLVS | 2020-01-20 01:28:27.271
HD Request # 4 | Decompressing data. | 2020-01-20 01:28:27.343
HD Request # 4 | Receiving Intraday data for CLVS starting at 2020-01-17 23:52:53 | 2020-01-20 01:28:27.343
HD Request # 4 | Timestamp of first Intraday data file record written: 2020-01-17 23:52:53 | 2020-01-20 01:28:27.343
Socket (4) | Shutdown started. Waiting for graceful close. | 2020-01-20 01:28:27.344
Historical data download thread signaled to stop. | 2020-01-20 01:28:27.344
HD Request # 4 | Received 1 record from 2020-01-17 23:52:53.000 to 2020-01-17 23:52:53.000 (0.0 seconds) and wrote 1 record for CLVS | 2020-01-20 01:28:27.344
HD Request # 4 | Completion time: 0s | 2020-01-20 01:28:27.344
HD Request # 4 | Intraday data download complete for CLVS. Unique request ID: 2 | 2020-01-20 01:28:27.344
Removed historical data download ID 2 | 2020-01-20 01:28:27.344
Real-time Intraday chart data file updates started for CLVS | 2020-01-20 01:28:27.344
Opened cached Intraday file: C:\SierraChart\Data\CLVS.scid | 2020-01-20 01:28:27.344
Intraday chart data file opened for CLVS | 2020-01-20 01:28:27.344
TD Ameritrade | Using primary service for historical data for CLVS | 2020-01-20 01:28:27.344
Intraday data recording state for symbol CLVS is set to download 'Pending'. | 2020-01-20 01:28:27.344

HD Request # 5 | Downloading Intraday chart data for CLVS to the file CLVS.scid. Service: equities.us | 2020-01-20 01:28:27.344
HD Request # 5 | Download start date-time: 2020-01-17 23:52:53.000 | 2020-01-20 01:28:27.344
HD Request # 5 | Requesting 2 days of historical Minute data. | 2020-01-20 01:28:27.344
Socket (4) | Socket gracefully closed by remote side. | 2020-01-20 01:28:27.416
Socket (4) | Closed. | 2020-01-20 01:28:27.416
HD Request # 5 | Error downloading historical Intraday data for CLVS. Validation failed for 1 of 1 requests.Your request is not valid. | 2020-01-20 01:28:27.562
HD Request # 5 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for CLVS | 2020-01-20 01:28:27.562
HD Request # 5 | Completion time: 0s | 2020-01-20 01:28:27.562
HD Request # 5 | Intraday data download complete for CLVS. Unique request ID: 4 | 2020-01-20 01:28:27.562
Removed historical data download ID 4 | 2020-01-20 01:28:27.562
Real-time Intraday chart data file updates started for CLVS | 2020-01-20 01:28:27.562
Opened cached Intraday file: C:\SierraChart\Data\CLVS.scid | 2020-01-20 01:28:27.562
Intraday chart data file opened for CLVS | 2020-01-20 01:28:27.562

CLVS 1 Min #3 | Reloading chart. | 2020-01-20 01:31:56.244
RAD 1 Min #3 | Reloading chart. | 2020-01-20 01:34:10.366
RAD 1 Min #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\rad.scid | 2020-01-20 01:34:10.372
TD Ameritrade | Starting real-time market data updates for: RAD. ID: 3 Service code: equities.us | 2020-01-20 01:34:10.852
TD Ameritrade | Requesting security definition data for: RAD. ID: 3 | 2020-01-20 01:34:10.852
Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: RAD | 2020-01-20 01:34:10.852
Intraday data recording state for symbol RAD is set to download 'Pending'. | 2020-01-20 01:34:10.852
Delaying start of download for RAD | 2020-01-20 01:34:10.852
TD Ameritrade | Old streamer request finished. Request ID: 2. | 2020-01-20 01:34:11.866
TD Ameritrade | Streamer request #3 initiated. | 2020-01-20 01:34:12.853
TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 09-1 | 2020-01-20 01:34:13.060
HD Request # 6 | Downloading Intraday chart data for RAD to the file RAD.scid. Service: equities.us | 2020-01-20 01:34:18.846
Compressing file: C:\SierraChart\Data\RAD.scid. This may take a while. | 2020-01-20 01:34:18.846
HD Request # 6 | Download start date-time: 2019-07-18 01:34:18.000 | 2020-01-20 01:34:18.846
HD Request # 6 | Using server: exchangehistdata2.sierracharts.com port 10150 | 2020-01-20 01:34:18.846
Socket (2) | Creating socket. | 2020-01-20 01:34:18.846
Socket (2) | Connecting to IP: 8.18.161.133. | 2020-01-20 01:34:18.846
HD Request # 6 | Setting DTC encoding to Binary VLS | 2020-01-20 01:34:18.992
HD Request # 6 | Sending historical data logon request message. | 2020-01-20 01:34:18.992
HD Request # 6 | Requesting Intraday data. Start date-time: 2019-07-18 01:34:18. Record interval: 1. Symbol: RAD | 2020-01-20 01:34:19.064
HD Request # 6 | Decompressing data. | 2020-01-20 01:34:19.204
HD Request # 6 | Receiving Intraday data for RAD starting at 2019-07-18 13:15:21 | 2020-01-20 01:34:19.444
HD Request # 6 | Timestamp of first Intraday data file record written: 2019-07-18 13:15:21 | 2020-01-20 01:34:19.444
Socket (2) | Shutdown started. Waiting for graceful close. | 2020-01-20 01:34:23.041
Historical data download thread signaled to stop. | 2020-01-20 01:34:23.042
HD Request # 6 | Received 368812 records from 2019-07-18 13:15:21.000 to 2020-01-17 23:42:42.000 (183.4 days) and wrote 368812 records for RAD | 2020-01-20 01:34:23.042
HD Request # 6 | Completion time: 5s | 2020-01-20 01:34:23.042
HD Request # 6 | Intraday data download complete for RAD. Unique request ID: 5 | 2020-01-20 01:34:23.042
Removed historical data download ID 5 | 2020-01-20 01:34:23.042
Real-time Intraday chart data file updates started for RAD | 2020-01-20 01:34:23.042
Opened cached Intraday file: C:\SierraChart\Data\RAD.scid | 2020-01-20 01:34:23.042
Intraday chart data file opened for RAD | 2020-01-20 01:34:23.042
TD Ameritrade | Using primary service for historical data for RAD | 2020-01-20 01:34:23.042
Intraday data recording state for symbol RAD is set to download 'Pending'. | 2020-01-20 01:34:23.042

HD Request # 7 | Downloading Intraday chart data for RAD to the file RAD.scid. Service: equities.us | 2020-01-20 01:34:23.042
HD Request # 7 | Download start date-time: 2020-01-17 23:42:42.000 | 2020-01-20 01:34:23.042
HD Request # 7 | Requesting 2 days of historical Minute data. | 2020-01-20 01:34:23.042
Socket (2) | Socket gracefully closed by remote side. | 2020-01-20 01:34:23.115
Socket (2) | Closed. | 2020-01-20 01:34:23.115
HD Request # 7 | Error downloading historical Intraday data for RAD. Validation failed for 1 of 1 requests.Your request is not valid. | 2020-01-20 01:34:23.236
HD Request # 7 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for RAD | 2020-01-20 01:34:23.236
HD Request # 7 | Completion time: 0s | 2020-01-20 01:34:23.236
HD Request # 7 | Intraday data download complete for RAD. Unique request ID: 6 | 2020-01-20 01:34:23.236
Removed historical data download ID 6 | 2020-01-20 01:34:23.236
Real-time Intraday chart data file updates started for RAD | 2020-01-20 01:34:23.236
Opened cached Intraday file: C:\SierraChart\Data\RAD.scid | 2020-01-20 01:34:23.236
Intraday chart data file opened for RAD | 2020-01-20 01:34:23.236

RAD 240 Min #3 | Reloading chart. | 2020-01-20 01:34:30.333
RAD 60 Min #3 | Reloading chart. | 2020-01-20 01:35:09.542
RAD 10 Min #3 | Reloading chart. | 2020-01-20 01:35:32.272
The message log has been sent to support. | 2020-01-20 01:37:07.295 *
Sending of the Message Log is completed. The response was saved to C:\SierraChart\Data\MessageLogAnalysis.htm | 2020-01-20 01:37:08.212
[2020-01-20 21:10:55]
Sierra Chart Engineering - Posts: 81406 | Ending Date: 2020-06-09
We have discontinued support for Ameritrade. You need to use either of these two services instead:

https://www.sierrachart.com/index.php?page=doc/SierraChartHistoricalData.php


https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2020-01-20 22:07:23]
User718663 - Posts: 32 | Ending Date: 2020-02-18 [Expired]
i only want stocks only. whats the most reasonably priced data provider?
[2020-01-20 22:13:29]
Sierra Chart Engineering - Posts: 81406 | Ending Date: 2020-06-09
Did you require real-time data? Or historical data that is delayed by 15 minutes and updates every 10 to 15 minutes acceptable?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2020-01-20 22:13:38
[2020-01-20 22:19:05]
User718663 - Posts: 32 | Ending Date: 2020-02-18 [Expired]
real time data please. what are my options for the data providers?
[2020-01-21 07:02:30]
Sierra Chart Engineering - Posts: 81406 | Ending Date: 2020-06-09
This is the best service at this time even according to price:
https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php

It is our intent this year to improve the offering further though. We cannot go into further details now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2020-01-21 07:02:48

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