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Date/Time: Fri, 28 Feb 2020 15:10:08 +0000



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[2020-01-17 14:08:53]
User976943 - Posts: 13 | Ending Date: 2020-02-29
Hi,

How can I know which is my user name and passwword to login without using the Help menu?

Thanks
[2020-01-17 16:08:26]
Sierra Chart Engineering - Posts: 81578 | Ending Date: 2020-06-09
The only thing you can do in regards to the password is to set a new one here:
https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo


And then you will know what it is. The username can be seen at the top of each post. It begins with TransAct_User_
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2020-01-17 16:08:41

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