Login Page - Create Account

Support Board


Date/Time: Fri, 19 Apr 2024 22:34:57 +0000



OCO Orders

View Count: 1073

[2014-01-02 16:50:52]
User55800 - Posts: 15
Hello,
I'm having trouble with a scenario where I place two orders with attached orders. When an order is filled, I'd like the other order to cancel. I have attached orders on them and instead of canceling the unfilled order, it cancels the attached orders. Is there a way to have the other new order canceled first instead of the attached orders?
Thank you
[2014-01-02 22:21:11]
Sierra Chart Engineering - Posts: 104368
Are these two orders you are placing, are they themselves one of the OCO order types? All of the order types are listed here:
http://www.sierrachart.com/index.php?l=doc/doc_OrderTypes.html

We will need to see the Trade Activity Log which shows the activity for these orders to better understand what the issue is. Here are the instructions:
http://www.sierrachart.com/index.php?l=doc/doc_TradeActivityLog.php#TradeActivityLogToSupport
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account