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Date/Time: Thu, 28 Mar 2024 11:24:21 +0000



HE Spreads Not able to open

View Count: 482

[2020-01-10 17:56:59]
EquinoxAnalytics - Posts: 10
Hi I was able to open Spread charts, I updated Applicationg and trying to open Spread charts but nothing happens. (Get Spread) button not pulling spread contracts
[2020-01-13 18:01:38]
Sierra Chart Engineering - Posts: 104368
We are looking into this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-01-13 19:24:00]
Sierra Chart Engineering - Posts: 104368
This problem is now resolved.

Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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