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Date/Time: Fri, 26 Apr 2024 15:50:48 +0000



Zenfire..

View Count: 1244

[2014-01-02 11:41:50]
corbeste - Posts: 74

I was under the impression that Zenfire would not be supported as a data service, but still work for trades. Thats a compromise I am happy with as I use IQFeed. At the present moment I cannot connect to Zenfire at all, leading me with LIVE positions on and no way to change them without calling my US-based broker. Is this due to your decision to completely drop all support for Zenfire, or simply a technical account issue?


Software version: 1068 | 2014-01-02 12:38:42
Usage end date: 2014-04-17 | 2014-01-02 12:38:42
Enabled for: Sierra Chart Historical Data Service. | 2014-01-02 12:38:42
Active service: Zen-Fire | 2014-01-02 12:38:42
Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2014-01-02 12:38:42
2014-01-02 12:38:42 Local computer clock time | 2014-01-02 12:38:42
2014-01-02 11:38:42 GMT time | 2014-01-02 12:38:42
2014-01-02 12:38:42 Time zone adjusted time | 2014-01-02 12:38:42
Time difference to server time: 0 seconds. | 2014-01-02 12:38:42
Program path: C:\SierraChartTrading\ | 2014-01-02 12:38:42
Data Files path: C:\SierraChartTrading\Data\ | 2014-01-02 12:38:42
OS Version Number: 6.1 | 2014-01-02 12:38:42

Checking for new symbol settings for zf | 2014-01-02 12:38:42

Zen-Fire - Port for executable: 33995 | 2014-01-02 12:38:47
Zen-Fire - Starting server: C:\SierraChartTrading\Rim\DTCBridge.exe | 2014-01-02 12:38:47
Zen-Fire: Connecting to the server 127.0.0.1. Port 33995 | 2014-01-02 12:38:48
The network socket is connected. | 2014-01-02 12:38:48
Zen-Fire: Connected to server. | 2014-01-02 12:38:48
Zen-Fire: Sending logon request message. | 2014-01-02 12:38:48
Zen-Fire - Starting the connection process to data and trading service. | 2014-01-02 12:38:48
Zen-Fire - Logging is enabled. Log file: Rithmic.log | 2014-01-02 12:38:48
Zen-Fire - Connecting to Zen-Fire server. | 2014-01-02 12:38:48
Zen-Fire - Error creating the main object. Error message: os error | 2014-01-02 12:39:08
Zen-Fire DTC Server Info - Server Name: Sierra Chart DTC Bridge. Server Version: 1.1. Provider Name: Zen-Fire DTC. | 2014-01-02 12:39:08
Zen-Fire DTC - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-01-02 12:39:08
Zen-Fire DTC - Logon error from server: | 2014-01-02 12:39:08
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-01-02 12:39:08
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-01-02 12:39:08
Socket closed. No error. | 2014-01-02 12:39:08
Zen-Fire DTC: Disconnected from the server. | 2014-01-02 12:39:08
Will reconnect to the server in 1.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-01-02 12:39:08

[2014-01-02 17:39:56]
Sierra Chart Engineering - Posts: 104368
We did not make a decision to drop Zen-Fire. The problem came about because Zen-Fire has implemented a completely different interfacing method. And we did not adopt this new method. It did not go so well and it provides a method which we do not is a matter of policy support. So in the end, there is no market data or trading support from Zen-Fire currently supported in Sierra Chart.

There is an alternative. Please have your broker put you on the CTS T4 trading platform service that Sierra Chart supports. Here are instructions:
Switching to CTS T4
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-01-02 17:40:42

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