Login Page - Create Account

Support Board


Date/Time: Tue, 07 May 2024 13:56:20 +0000



Volume data don't update correctly from IB

View Count: 453

[2020-01-09 16:00:57]
User804299 - Posts: 3
Hello,

I use Interactive Brokers as data feed. The volume data of stocks do not update correctly in real time. When I do a "download and delete data" the correct data are downloaded except for the last 15 minutes
Date Time Of Last Edit: 2020-01-09 19:02:15
Private File
[2020-01-14 18:48:26]
Sierra Chart Engineering - Posts: 104368
To solve this problem update Sierra Chart to the latest prerelease following these instructions:
Software Download: Fast Update

And then:

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account