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Direct MessagesDate/Time: Mon, 29 Apr 2024 10:21:34 +0000
Missing 8 minutes of recent data in crude oil
View Count: 528
| [2020-01-08 16:40:20] |
| mnill - Posts: 34 |
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This is the first time as of today I have had this issue with my data. Crude oil futures is missing 8 minutes of data. Upon deleting and downloading data it shows the last minute or two of data and then an 8 minute gap of missing data. What can I do to resolve the missing data?? I am using the Denali data feed.
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 missingdata.PNG / V - Attached On 2020-01-08 16:38:14 UTC - Size: 44.11 KB - 224 views |
| [2020-01-08 17:05:19] |
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Update Sierra Chart to the current version following these instructions: Software Download: Fast Update And then follow these instructions: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart You should have been getting an update notice. Let us know if the problem is resolved. We may need to force an update. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-01-08 17:05:52
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| [2020-01-08 17:54:08] |
| mnill - Posts: 34 |
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Thanks for the help. I updated to version 2026 as the current version kept getting stuck at libcurl.dll when downloading the update. It appears the data issue has been resolved at this time using version 2026.
Date Time Of Last Edit: 2020-01-08 17:54:51
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| [2020-01-08 19:18:32] |
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Ok we will remove that file.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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