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Date/Time: Thu, 18 Apr 2024 13:58:20 +0000



delayed data

View Count: 490

[2020-01-02 14:50:36]
User700573 - Posts: 13
having trouble getting real time data for my account - i tried to follow the instructions for the month change but am doing something wrong
[2020-01-02 14:54:33]
Sierra Chart Engineering - Posts: 104368
We are taking care of this for you now. Please allow a few minutes. There were a few accounts this happened with and we are looking into why it happened.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-01-02 14:54:45
[2020-01-02 15:01:08]
Sierra Chart Engineering - Posts: 104368
You should be receiving the real-time data now, or within a minute. If not let us know.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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