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Date/Time: Fri, 03 May 2024 07:00:45 +0000



Renew Denali Data Feed

View Count: 494

[2020-01-01 23:39:02]
brenanstewart - Posts: 28
I switched over to the Denali Data feed last month but it didn't automatically renew because I forgot to add money to my account since I wasn't trading over the holidays. Could you remind me how to renew the Denali Data feed?

Also, it appears as if my account got marked as Professional. I'm a nonprofessional trader so I don't know why this got changed.
[2020-01-02 05:51:26]
Sierra Chart Engineering - Posts: 104368
We are looking into the professional status. We need to find out about that first.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-01-02 05:58:39]
SC Support - Posts: 1797
We have emailed you directly on this issue. Thank you for your patience.

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