Login Page - Create Account

Support Board


Date/Time: Thu, 25 Apr 2024 07:31:09 +0000



Why is my trial account restricted?

View Count: 512

[2019-12-31 15:01:40]
User236924 - Posts: 10
I just signed up for a trial account and it says the account is restricted. Why and what does this mean?
[2019-12-31 15:05:53]
Sierra Chart Engineering - Posts: 104368
Your account has been activated and the usage time extended if necessary.

If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu.

After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit".
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-01-15 16:19:18]
User236924 - Posts: 10
Hello, I've been invited to participate in a 5 day trading challenge, which is a life changing opportunity. I have only one day left on my trial use. Can you guys please extend my trial time another week. This trading challenge can change my life and I need to use Sierra charts to do so. Can/Will you folks do this for me? Thank you...
[2020-01-15 17:43:44]
Sierra Chart Engineering - Posts: 104368
Your account has been activated and the usage time extended if necessary.

If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu.

After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit".
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account