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Date/Time: Tue, 25 Feb 2020 09:13:01 +0000



Why is my trial account restricted?

[2019-12-31 15:01:40]
User236924 - Posts: 10 | Ending Date: 2020-01-29 [Expired]
I just signed up for a trial account and it says the account is restricted. Why and what does this mean?
[2019-12-31 15:05:53]
Sierra Chart Engineering - Posts: 81446 | Ending Date: 2020-06-09
Your account has been activated and the usage time extended if necessary.

If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu.

After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit".
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2020-01-15 16:19:18]
User236924 - Posts: 10 | Ending Date: 2020-01-29 [Expired]
Hello, I've been invited to participate in a 5 day trading challenge, which is a life changing opportunity. I have only one day left on my trial use. Can you guys please extend my trial time another week. This trading challenge can change my life and I need to use Sierra charts to do so. Can/Will you folks do this for me? Thank you...
[2020-01-15 17:43:44]
Sierra Chart Engineering - Posts: 81446 | Ending Date: 2020-06-09
Your account has been activated and the usage time extended if necessary.

If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu.

After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit".
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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