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Direct MessagesDate/Time: Sat, 04 May 2024 20:31:05 +0000
waiting to download historical data
View Count: 1112
| [2019-12-24 16:20:50] |
| anguskywong - Posts: 5 |
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When I opened HSX19 or HSF20, after taking over 30 mins, it was still waiting to download historical data. It is unacceptable and useless. Software version: 2021 32-bit | 2019-12-24 23:30:14.167 Usage end date: 2020-01-25 | 2019-12-24 23:30:14.167 Enabled for: Advanced Features 2. | 2019-12-24 23:30:14.167 Enabled for: Sierra Chart Historical Data Service. | 2019-12-24 23:30:14.167 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2019-12-24 23:30:14.167 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-12-24 23:30:14.167 Current selected Data/Trading service: SC Data - All Services | 2019-12-24 23:30:14.167 Custom symbol settings values: enabled | 2019-12-24 23:30:14.167 Chart Update Interval: 500 | 2019-12-24 23:30:14.167 Intraday Data Storage Time Unit: 0 | 2019-12-24 23:30:14.167 Time Zone: +08:00:00 (HKT+08) | 2019-12-24 23:30:14.167 2019-12-24 23:30:14 Local computer time | 2019-12-24 23:30:14.167 2019-12-24 15:30:14 Local computer time in UTC | 2019-12-24 23:30:14.167 2019-12-24 23:30:14 Local computer time in SC Time Zone | 2019-12-24 23:30:14.167 2019-12-24 15:29:47 Server time in UTC | 2019-12-24 23:30:14.167 Local computer UTC time and Server UTC time difference: 0 seconds. | 2019-12-24 23:30:14.167 Program path: C:\SierraChart\ | 2019-12-24 23:30:14.167 Data Files path: C:\SierraChart\Data\ | 2019-12-24 23:30:14.167 OS Version Number: 10.0 | 2019-12-24 23:30:14.167 Locale Setting: C | 2019-12-24 23:30:14.167 DLLs: NL_Seven_in_One_Advanced_Order_Flow_Tool_28_02_2019_.dll, UserContributedStudies_64.dll | 2019-12-24 23:30:14.167 ESH20 [C] 5 Min #1 | Reloading chart. | 2019-12-24 23:30:28.134 HSX19 [C] 1 Day #4 | Reloading chart. | 2019-12-24 23:30:28.178 Added historical Intraday data request for HSK19 to the queue. | 2019-12-24 23:30:28.179 Triggering next historical data download in queue. | 2019-12-24 23:30:28.179 Added historical Intraday data request for HSM19 to the queue. | 2019-12-24 23:30:28.208 Added historical Intraday data request for HSN19 to the queue. | 2019-12-24 23:30:28.209 Added historical Intraday data request for HSQ19 to the queue. | 2019-12-24 23:30:28.210 Added historical Intraday data request for HSU19 to the queue. | 2019-12-24 23:30:28.210 HSX19 [C] 1 Day #4 | Waiting for historical downloads to complete with the IDs: 4, 5, 6, 7, 8, | 2019-12-24 23:30:28.210 HSF20 [C] 5 Min #2 | Reloading chart. | 2019-12-24 23:30:28.264 Added historical Intraday data request for HSF20 to the queue. | 2019-12-24 23:30:28.266 HSF20 [C] 5 Min #2 | Waiting for historical downloads to complete with the IDs: 4, 5, 6, 7, 8, 9, | 2019-12-24 23:30:28.266 HSF20 1 Min #3 | Reloading chart. | 2019-12-24 23:30:28.282 HD Request # 5 | Downloading Intraday chart data for HSK19 to the file HSK19.scid. Service: HongKongFutures.Exchange | 2019-12-24 23:30:28.317 HD Request # 5 | Download start date-time: 2019-05-16 20:38:26.000 | 2019-12-24 23:30:28.317 HD Request # 5 | Using server: exchangehistdata2.sierracharts.com port 10149 | 2019-12-24 23:30:28.317 Socket (2) | Creating socket. | 2019-12-24 23:30:28.317 Socket (2) | Connecting to IP: 8.18.161.133. | 2019-12-24 23:30:28.317 Mapping ESH20 to ESH20. Service code: cme | 2019-12-24 23:30:28.630 SC DTC Delayed Exchange Data | Starting real-time market data updates for: ESH20 (ESH20). ID: 4 Service code: cme | 2019-12-24 23:30:28.630 SC DTC Delayed Exchange Data | Requesting security definition data for: ESH20 (ESH20). ID: 4 | 2019-12-24 23:30:28.630 Added historical Intraday data request for ESH20 to the queue. | 2019-12-24 23:30:28.630 Intraday data recording state for symbol ESH20 is set to download 'Pending'. | 2019-12-24 23:30:28.630 Triggering next historical data download in queue. | 2019-12-24 23:30:28.630 HD Request # 5 | Setting DTC encoding to Binary VLS | 2019-12-24 23:30:28.724 HD Request # 5 | Sending historical data logon request message. | 2019-12-24 23:30:28.724 SC Data - All Services | Starting real-time market data updates for: HSF20. ID: 5 Service code: HongKongFutures.Exchange | 2019-12-24 23:30:28.783 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: HSF20 | 2019-12-24 23:30:28.783 SC Data - All Services | Requesting security definition data for: HSF20. ID: 5 | 2019-12-24 23:30:28.783 SC DTC Delayed Exchange Data | Received security definition for symbol ESH20 | 2019-12-24 23:30:28.867 HD Request # 5 | Requesting Intraday data. Start date-time: 2019-05-16 20:38:26. Record interval: 0. Symbol: HSK19 | 2019-12-24 23:30:28.953 HD Request # 5 | Decompressing data. | 2019-12-24 23:30:29.219 HD Request # 5 | Receiving Intraday data for HSK19 starting at 2019-05-16 20:38:26 | 2019-12-24 23:30:29.256 HD Request # 5 | Timestamp of first Intraday data file record written: 2019-05-16 20:38:27 | 2019-12-24 23:30:29.257 Socket (2) | Socket gracefully closed by remote side. | 2019-12-24 23:37:37.316 Socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2019-12-24 23:37:37.317 * Socket (2) | CloseSocket call. | 2019-12-24 23:37:37.318 Socket (0) | CloseSocket call. | 2019-12-24 23:37:37.318 Socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-12-24 23:37:37.318 Socket (2) | Closed. | 2019-12-24 23:37:37.318 HD Request # 5 | Error downloading historical Intraday data for HSK19. The network socket has been closed. Retrying download. | 2019-12-24 23:37:37.318 Added historical Intraday data request for HSK19 to the queue. | 2019-12-24 23:37:37.318 Triggering next historical data download in queue. | 2019-12-24 23:37:37.318 Historical data download thread signaled to stop. | 2019-12-24 23:37:37.318 HD Request # 5 | Received 424534 records from 2019-05-16 20:38:26.000 to 2019-05-20 20:04:38.000 (4.0 days) and wrote 424531 records for HSK19 | 2019-12-24 23:37:37.318 HD Request # 5 | Completion time: 7m 9s | 2019-12-24 23:37:37.338 HD Request # 6 | Downloading Intraday chart data for HSK19 to the file HSK19.scid. Service: HongKongFutures.Exchange | 2019-12-24 23:37:37.338 HD Request # 6 | Download start date-time: 2019-05-20 20:04:38.000 | 2019-12-24 23:37:37.339 HD Request # 6 | Using server: exchangehistdata1.sierracharts.com port 10150 | 2019-12-24 23:37:37.339 Socket (2) | Creating socket. | 2019-12-24 23:37:37.339 Socket (2) | Connecting to IP: 8.18.161.135. | 2019-12-24 23:37:37.339 HD Request # 6 | Setting DTC encoding to Binary VLS | 2019-12-24 23:37:37.747 HD Request # 6 | Sending historical data logon request message. | 2019-12-24 23:37:37.747 HD Request # 6 | Requesting Intraday data. Start date-time: 2019-05-20 20:04:38. Record interval: 0. Symbol: HSK19 | 2019-12-24 23:37:38.681 HD Request # 6 | Decompressing data. | 2019-12-24 23:37:38.975 HD Request # 6 | Receiving Intraday data for HSK19 starting at 2019-05-20 20:04:38 | 2019-12-24 23:37:39.014 HD Request # 6 | Timestamp of first Intraday data file record written: 2019-05-20 20:04:38 | 2019-12-24 23:37:39.015 Socket (2) | Socket gracefully closed by remote side. | 2019-12-24 23:38:07.862 Socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2019-12-24 23:38:07.862 * Socket (2) | CloseSocket call. | 2019-12-24 23:38:07.862 Socket (0) | CloseSocket call. | 2019-12-24 23:38:07.862 Socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-12-24 23:38:07.863 Socket (2) | Closed. | 2019-12-24 23:38:07.863 HD Request # 6 | Error downloading historical Intraday data for HSK19. The network socket has been closed. Retrying download. | 2019-12-24 23:38:07.863 Added historical Intraday data request for HSK19 to the queue. | 2019-12-24 23:38:07.863 Triggering next historical data download in queue. | 2019-12-24 23:38:07.863 Historical data download thread signaled to stop. | 2019-12-24 23:38:07.863 HD Request # 6 | Received 8826 records from 2019-05-20 20:04:38.000 to 2019-05-20 21:53:42.002 (109.1 minutes) and wrote 8825 records for HSK19 | 2019-12-24 23:38:07.864 HD Request # 6 | Completion time: 30s | 2019-12-24 23:38:07.874 HD Request # 7 | Downloading Intraday chart data for HSK19 to the file HSK19.scid. Service: HongKongFutures.Exchange | 2019-12-24 23:38:07.874 HD Request # 7 | Download start date-time: 2019-05-20 21:53:42.000 | 2019-12-24 23:38:07.875 HD Request # 7 | Using server: exchangehistdata2.sierracharts.com port 10149 | 2019-12-24 23:38:07.875 Socket (2) | Creating socket. | 2019-12-24 23:38:07.875 Socket (2) | Connecting to IP: 8.18.161.133. | 2019-12-24 23:38:07.875 HD Request # 7 | Setting DTC encoding to Binary VLS | 2019-12-24 23:38:08.295 HD Request # 7 | Sending historical data logon request message. | 2019-12-24 23:38:08.295 HD Request # 7 | Requesting Intraday data. Start date-time: 2019-05-20 21:53:42. Record interval: 0. Symbol: HSK19 | 2019-12-24 23:38:08.519 HD Request # 7 | Decompressing data. | 2019-12-24 23:38:08.765 HD Request # 7 | Receiving Intraday data for HSK19 starting at 2019-05-20 21:53:42 | 2019-12-24 23:38:08.786 HD Request # 7 | Timestamp of first Intraday data file record written: 2019-05-20 21:53:43 | 2019-12-24 23:38:08.787 Socket (2) | Socket gracefully closed by remote side. | 2019-12-24 23:42:47.714 Socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2019-12-24 23:42:47.714 * Socket (2) | CloseSocket call. | 2019-12-24 23:42:47.714 Socket (0) | CloseSocket call. | 2019-12-24 23:42:47.714 Socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-12-24 23:42:47.714 Socket (2) | Closed. | 2019-12-24 23:42:47.714 HD Request # 7 | Error downloading historical Intraday data for HSK19. The network socket has been closed. Retrying download. | 2019-12-24 23:42:47.715 Historical data download thread signaled to stop. | 2019-12-24 23:42:47.715 HD Request # 7 | Received 221671 records from 2019-05-20 21:53:42.000 to 2019-05-22 09:31:50.015 (35.6 hours) and wrote 221668 records for HSK19 | 2019-12-24 23:42:47.715 HD Request # 7 | Completion time: 4m 40s | 2019-12-24 23:42:47.727 HD Request # 7 | Intraday data download complete for HSK19. Unique request ID: 4 | 2019-12-24 23:42:47.727 Removing historical data download ID 4. | 2019-12-24 23:42:47.727 Real-time Intraday chart data file updates started for HSK19 | 2019-12-24 23:42:47.727 Intraday chart data file opened for HSK19 | 2019-12-24 23:42:47.727 Triggering next historical data download in queue. | 2019-12-24 23:42:47.727 HD Request # 8 | Downloading Intraday chart data for HSM19 to the file HSM19.scid. Service: HongKongFutures.Exchange | 2019-12-24 23:42:47.728 HD Request # 8 | Download start date-time: 2019-05-31 10:30:10.000 | 2019-12-24 23:42:47.737 HD Request # 8 | Using server: exchangehistdata1.sierracharts.com port 10150 | 2019-12-24 23:42:47.737 Socket (2) | Creating socket. | 2019-12-24 23:42:47.737 Socket (2) | Connecting to IP: 8.18.161.135. | 2019-12-24 23:42:47.737 HD Request # 8 | Setting DTC encoding to Binary VLS | 2019-12-24 23:42:48.309 HD Request # 8 | Sending historical data logon request message. | 2019-12-24 23:42:48.309 HD Request # 8 | Requesting Intraday data. Start date-time: 2019-05-31 10:30:10. Record interval: 0. Symbol: HSM19 | 2019-12-24 23:42:48.532 HD Request # 8 | Decompressing data. | 2019-12-24 23:42:48.940 HD Request # 8 | Receiving Intraday data for HSM19 starting at 2019-05-31 10:30:10 | 2019-12-24 23:42:48.940 HD Request # 8 | Timestamp of first Intraday data file record written: 2019-05-31 10:30:10 | 2019-12-24 23:42:48.941 HSZ19 [C] 1 Day #1 | Reloading chart. | 2019-12-24 23:46:40.102 DTC Client socket (1) | Socket gracefully closed by remote side. | 2019-12-25 00:16:44.242 DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2019-12-25 00:16:44.243 * DTC Client socket (1) | CloseSocket call. | 2019-12-25 00:16:44.243 DTC Client socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-12-25 00:16:44.243 DTC Client socket (1) | Closed. | 2019-12-25 00:16:44.243 DTC Client socket (0) | CloseSocket call. | 2019-12-25 00:16:44.244 SC DTC Delayed Exchange Data | Disconnected from the server. | 2019-12-25 00:16:44.244 SC DTC Delayed Exchange Data | Data feed disconnected. Will reconnect in 2 seconds. | 2019-12-25 00:16:44.244 SC DTC Delayed Exchange Data | Connecting to the server ds23.sierracharts.com. Port 10043 | 2019-12-25 00:16:46.243 DTC Client socket (1) | Creating socket. | 2019-12-25 00:16:46.244 DTC Client socket (1) | Connecting to IP: 216.1.90.130. | 2019-12-25 00:16:46.244 SC DTC Delayed Exchange Data | Connected to server. | 2019-12-25 00:16:46.444 SC DTC Delayed Exchange Data | Starting socket receive thread. | 2019-12-25 00:16:46.444 SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS | 2019-12-25 00:16:46.444 SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2019-12-25 00:16:46.654 SC DTC Delayed Exchange Data | Sending logon request message. | 2019-12-25 00:16:46.654 SC DTC Delayed Exchange Data | Received logon response. | 2019-12-25 00:16:47.339 SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2019-12-25 00:16:47.339 SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2019-12-25 00:16:47.339 SC DTC Delayed Exchange Data | Successfully connected. | 2019-12-25 00:16:47.339 SC DTC Delayed Exchange Data | Trading is not supported. | 2019-12-25 00:16:47.339 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: ESH20 -> ESH20 | 2019-12-25 00:16:47.340 Added historical Intraday data request for ESZ19 to the queue. | 2019-12-25 00:16:47.341 Intraday data recording state for symbol ESZ19 is set to download 'Pending'. | 2019-12-25 00:16:47.341 Triggering next historical data download in queue. | 2019-12-25 00:16:47.341 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: ESZ19 -> ESZ19 | 2019-12-25 00:16:47.341 SC DTC Delayed Exchange Data | Received security definition for symbol ESH20 | 2019-12-25 00:16:47.566 SC DTC Delayed Exchange Data | Real-time data for symbol ESZ19 is currently unavailable. | 2019-12-25 00:16:47.566 SC DTC Delayed Exchange Data | Received security definition for symbol ESZ19 | 2019-12-25 00:16:47.566 Socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2019-12-25 00:16:51.727 * Socket (2) | Socket gracefully closed by remote side. | 2019-12-25 00:16:51.727 Socket (2) | CloseSocket call. | 2019-12-25 00:16:51.727 Socket (0) | CloseSocket call. | 2019-12-25 00:16:51.727 Socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-12-25 00:16:51.727 Socket (2) | Closed. | 2019-12-25 00:16:51.727 HD Request # 8 | Error downloading historical Intraday data for HSM19. The network socket has been closed. Retrying download. | 2019-12-25 00:16:51.727 Added historical Intraday data request for HSM19 to the queue. | 2019-12-25 00:16:51.727 Triggering next historical data download in queue. | 2019-12-25 00:16:51.727 Historical data download thread signaled to stop. | 2019-12-25 00:16:51.727 HD Request # 8 | Received 1388804 records from 2019-05-31 10:30:10.000 to 2019-06-12 23:48:47.001 (12.6 days) and wrote 1388737 records for HSM19 | 2019-12-25 00:16:51.728 HD Request # 8 | Completion time: 34m 4s | 2019-12-25 00:16:51.734 HD Request # 9 | Downloading Intraday chart data for HSM19 to the file HSM19.scid. Service: HongKongFutures.Exchange | 2019-12-25 00:16:51.734 HD Request # 9 | Download start date-time: 2019-06-12 23:48:47.000 | 2019-12-25 00:16:51.735 HD Request # 9 | Using server: exchangehistdata2.sierracharts.com port 10149 | 2019-12-25 00:16:51.735 Socket (2) | Creating socket. | 2019-12-25 00:16:51.736 Socket (2) | Connecting to IP: 8.18.161.133. | 2019-12-25 00:16:51.736 HD Request # 9 | Setting DTC encoding to Binary VLS | 2019-12-25 00:16:52.165 HD Request # 9 | Sending historical data logon request message. | 2019-12-25 00:16:52.165 HD Request # 9 | Requesting Intraday data. Start date-time: 2019-06-12 23:48:47. Record interval: 0. Symbol: HSM19 | 2019-12-25 00:16:52.374 HD Request # 9 | Decompressing data. | 2019-12-25 00:16:52.863 HD Request # 9 | Receiving Intraday data for HSM19 starting at 2019-06-12 23:48:47 | 2019-12-25 00:16:52.897 HD Request # 9 | Timestamp of first Intraday data file record written: 2019-06-12 23:48:49 | 2019-12-25 00:16:52.897 |
| [2019-12-26 01:31:00] |
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The problem is due to an Internet connectivity issue somewhere between your computer and the server: Socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2019-12-24 23:38:07.862 * Try using port 80: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Using Port 80 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-12-26 02:11:56] |
| anguskywong - Posts: 5 |
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You are right. Solved. Thank you.
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