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Date/Time: Mon, 29 Apr 2024 19:16:14 +0000



problem with switch from CQG-FIX to CQG-Web-API

View Count: 561

[2019-12-19 18:53:01]
User968981 - Posts: 5
After upgrading the software with CQG_Web-API I cannot connect anymore to Sierra Chart.
I am not subscribed to CQG Web-API I only use CQG-FIX.
CQG Web-API also includes DATA while I am only buying and using SierraChart DATA from the beginning of using SierraChart.
Can I revert my software upgrade and only use CQG-FIX (until 12/31/2019)?
[2019-12-19 19:13:08]
Sierra Chart Engineering - Posts: 104368
Yes you can. You can go back to a prior version. Here are instructions:
Software Download: Software Rollback Procedure

But you do need to ask your broker to enable the CQG Web API effective next month.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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