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Date/Time: Mon, 29 Apr 2024 02:07:01 +0000



missing data

View Count: 853

[2019-12-18 23:42:54]
Verticalchaser - Posts: 4
sorry if this is dumb question but i am missing data on a chart study and cannot work out what setting to change, study is bid ask depth bars for symbol SPI# ( iqfeed data, ASX24 exchange ), study loads but stops at 10;59;59 on chart each day.......see attached and then restarts at 15;59;59 each day, not sure , global setting or something

http://www.sierrachart.com/image.php?Image=1576635203634.png
[2019-12-19 00:35:42]
Sierra_Chart Engineering - Posts: 14126
Was SierraChart connected to the data feed during that time range?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-12-19 22:38:18]
Verticalchaser - Posts: 4
yes it was, happens each day come 11am my time stops working and then recommences 4 hours later, its only for this symbol i believe
[2019-12-20 07:52:44]
Sierra Chart Engineering - Posts: 104368
We want you to add the Market Depth Historical Graph study to the chart and see if you notice missing market depth data during that time. Refer to:

Market Depth Historical Graph: Market Depth Historical Graph Not Displaying
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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