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Date/Time: Sat, 04 May 2024 20:52:06 +0000



ES Chart crash

View Count: 661

[2019-12-18 15:21:18]
User897008 - Posts: 48
Reading Internal Order ID file. | 2019-12-18 09:19:58.041
Reading Trade Orders file. | 2019-12-18 09:19:58.107
Reading Trade Positions file. | 2019-12-18 09:19:58.108
Reading Account Balance file. | 2019-12-18 09:19:58.108
UDPListener (1012). Port 22903 | Listening on UDP port 22903. | 2019-12-18 09:19:58.123
Software version: 2028 64-bit | 2019-12-18 09:19:58.123
Usage end date: 2020-07-26 | 2019-12-18 09:19:58.123
Enabled for: Advanced Features 2. | 2019-12-18 09:19:58.123
Enabled for: Sierra Chart Historical Data Service. | 2019-12-18 09:19:58.123
Enabled for: Denali Real-Time Exchange Data Feed. | 2019-12-18 09:19:58.123
Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2019-12-18 09:19:58.123
Enabled for exchange2: CME (Trading Account Required) | 2019-12-18 09:19:58.123
Enabled for exchange2: CBOT (Trading Account Required) | 2019-12-18 09:19:58.123
Enabled for exchange2: COMEX (Trading Account Required) | 2019-12-18 09:19:58.123
Enabled for exchange2: NYMEX (Trading Account Required) | 2019-12-18 09:19:58.123
Allow Support for Sierra Chart Data Feeds is enabled. | 2019-12-18 09:19:58.123
Current selected Data/Trading service: TransAct WS | 2019-12-18 09:19:58.123
Custom symbol settings values: disabled | 2019-12-18 09:19:58.123
Chart Update Interval: 50 | 2019-12-18 09:19:58.123
Intraday Data Storage Time Unit: 0 | 2019-12-18 09:19:58.123
Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-12-18 09:19:58.123
2019-12-18 09:19:58 Local computer time | 2019-12-18 09:19:58.123
2019-12-18 14:19:58 Local computer time in UTC | 2019-12-18 09:19:58.123
2019-12-18 09:19:58 Local computer time in SC Time Zone | 2019-12-18 09:19:58.123
2019-12-18 14:19:57 Server time in UTC | 2019-12-18 09:19:58.123
Local computer UTC time and Server UTC time difference: 0 seconds. | 2019-12-18 09:19:58.123
Program path: C:\SierraChart\ | 2019-12-18 09:19:58.123
Data Files path: C:\SierraChart\Data\ | 2019-12-18 09:19:58.123
OS Version Number: 10.0 | 2019-12-18 09:19:58.124
Locale Setting: C | 2019-12-18 09:19:58.124
DLLs: XXXXXXXXXXXXXXXXXXXXXXXXXXX | 2019-12-18 09:19:58.124

: Array is unallocated. | 2019-12-18 10:16:29.659 *
: Array is unallocated. | 2019-12-18 10:16:29.659 *
: Array is unallocated. | 2019-12-18 10:16:29.659 *
: Array is unallocated. | 2019-12-18 10:16:29.659 *
: Array is unallocated. | 2019-12-18 10:16:29.659 *
Chart #8 | Base Graph ID: 0 EndingDateTime: Array is unallocated. | 2019-12-18 10:16:29.660 *
: Array is unallocated. | 2019-12-18 10:16:29.660 *
: Array is unallocated. | 2019-12-18 10:16:29.660 *
: Array is unallocated. | 2019-12-18 10:16:29.660 *
: Array is unallocated. | 2019-12-18 10:16:29.660 *
: Array is unallocated. | 2019-12-18 10:16:29.660 *
Chart #8 | Base Graph ID: 0 EndingDateTime: Array is unallocated. | 2019-12-18 10:16:29.660 *
: Array is unallocated. | 2019-12-18 10:16:29.660 *
: Array is unallocated. | 2019-12-18 10:16:29.660 *
: Array is unallocated. | 2019-12-18 10:16:29.660 *
Array message repeat count limit reached. | 2019-12-18 10:16:29.660 *
: Array is unallocated. | 2019-12-18 10:16:29.660 *
Array message repeat count limit reached. | 2019-12-18 10:16:29.660 *
: Array is unallocated. | 2019-12-18 10:16:29.660 *
Array message repeat count limit reached. | 2019-12-18 10:16:29.660 *
Chart #8 | Base Graph ID: 0 EndingDateTime: Array is unallocated. | 2019-12-18 10:16:29.660 *
Array message repeat count limit reached. | 2019-12-18 10:16:29.660 *
: Array is unallocated. | 2019-12-18 10:16:29.660 *
Array message repeat count limit reached. | 2019-12-18 10:16:29.660 *
: Array is unallocated. | 2019-12-18 10:16:29.660 *
Array message repeat count limit reached. | 2019-12-18 10:16:29.660 *
MESH0[M] Flex Renko 6-5-0 #2 | Performing a full recalculation because it has been tagged. Chartbook: S3_MES.Cht | 2019-12-18 10:16:31.528
Date Time Of Last Edit: 2019-12-18 15:23:36
[2019-12-18 15:23:59]
Sierra_Chart Engineering - Posts: 14224
What do you mean by "crash"?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-12-18 15:24:07
[2019-12-18 15:27:18]
User897008 - Posts: 48
When I modify one chart in this chartbook, another chart in this chartbook changed it's display. Similar charbook like NQ RTY works fine.
[2019-12-18 20:34:55]
Sierra Chart Engineering - Posts: 104368
Can you please attach that Chartbook by following these instructions here:
https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile

It looks like you are using some custom studies. We will not be able to test those , in the case of where they are having some unexpected effect.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-12-18 20:35:12
[2019-12-19 03:33:08]
User897008 - Posts: 48
When i modified the ID30 or ID31 settings in chart#4 in this chartbook, then the chart#1 will change.
Private File
[2019-12-24 18:47:19]
Sierra Chart Engineering - Posts: 104368
We are not able to reproduce this error when testing your Chartbook under our debugger:
: Array is unallocated. | 2019-12-19 10:44:35.853 *

We are not sure why this is the case.

Troubleshooting any other problem with your charts or study configuration is not within the scope of our support.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-12-24 18:47:41

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