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Date/Time: Wed, 19 Feb 2020 20:53:20 +0000



Account Payments

[2019-12-17 20:05:12]
User839302 - Posts: 13 | Ending Date: 2020-04-03
Authorize.net said they could not help me...

Can’t use PayPal as they have caused me to change out 2 credit card numbers due to unexpected, unauthorized charges added to my card out of the “clear blue.”

Can’t find out how to or info to assist me with bitpay or Striped and do not know anything about these services...

Can I send check?
[2019-12-17 21:30:14]
Sierra Chart Engineering - Posts: 81266 | Ending Date: 2020-06-09
We see your account is paid for until 2020-04-03. Do you still need help with this?

With Stripe you just simply make a payment using a debit or credit card. Stripe is a Wells Fargo service.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2020-01-14 19:44:16]
User839302 - Posts: 13 | Ending Date: 2020-04-03
Appears my current password has been accidentally erased by me where it was stored in secure book.

Can I please have a new password issued for account name: **

Thank You!
Date Time Of Last Edit: 2020-01-14 21:17:28
[2020-01-14 21:43:53]
Sierra Chart Engineering - Posts: 81266 | Ending Date: 2020-06-09
We can send you an email for resetting your password. Please let us know if you want us to do that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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